4/5 Good
Natalie
Traveled with partner
Aug 27, 2021
Disliked: Amenities
We were looking for a unique small boutique place to stay on the beach and this place looked great! When we booked this room we booked unit 6 based on location of room on property map. The morning of arrival our email said room 1. I called the property manager and she mentioned she upgraded our room which I thought great however I wanted 6 not by the front and mentioned I was told 1 was a smaller unit. She got defensive and wanted to know who I heard that from. After that she told me that I overpaid on our room by using Expedia and she could have saved me around $80 or so. I asked her if she could do something and she said no. So going into this being told I overpaid on something was not a good feeling and not something I felt she should have even said. She also mentioned that she didn't even know how I got a one night stay as they have a 2 night minimum. Upon arrival the room was cute and old Florida style. The room had a wall unit for AC which didn't cool the room down much at all. The shower head is rusted, the bottom wheels of the towel rack are rusted, bottom of shower rotted out on corner. These are simple and inexpensive items that would make a huge difference in an older property. After we left the next day we left an item in the room which she met us the next day to get. She again mentioned how we overpaid but was unwilling to credit us anything. This just doesn't make someone feel good about their stay. Cute place but overpriced for what you get.No pool.
Stayed 1 night in Aug 2021
