“Great place in the old city centre of Gouda. Very small room, but that is normal in the Netherlands, especially in the historic centre of a city. Affordable parking was a five-minute walk away from the hotel. This place is extremely computerized and you need to be up-to-speed on technology, there are no staff present at all, and no reliable phone contact with staff, just an AI chatbot. With me not being great with technology, and not receiving emails or QR codes on my cell phone, I had……
“staff is soooo rude. i booked twin beds, but they just gave me a double bed, refused to help me out,said i didnt book twin room. i insisted, they even asked me show my booking.i showed them, they still said no ! untill i asked them show me whats the message that they got from hotel.com, they finally gavet me a twin room with a black face!”