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Overview of Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Photo gallery

Guest reviews

4.1 / 5Very Good
866 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationWaterworld2 min walk
Popular LocationRegent Theatre18 min walk
RestaurantSubway2 min walk
RestaurantCosta Coffee3 min walk
AirportManchester (MAN)39 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Family Room, Non Smoking

    Family Room, Non Smoking

    Room amenities

    • 194 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
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  • Standard Room, 1 Double Bed, Accessible, Non Smoking

    Standard Room, 1 Double Bed, Accessible, Non Smoking

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
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  • Family Room, 1 Double Bed, Non Smoking (Bunk beds)

    Family Room, 1 Double Bed, Non Smoking (Bunk beds)

    Room amenities

    • 194 sq ft
    • Sleeps 4
    • 1 Double Bed
    Show more
  • Family Room, 2 Twin Beds, Non Smoking (Bunk beds)

    Family Room, 2 Twin Beds, Non Smoking (Bunk beds)

    Room amenities

    • 194 sq ft
    • Sleeps 4
    • 2 Twin Beds
    Show more
  • Comfort Room, 2 Twin Beds, Non Smoking

    Comfort Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 2 Twin Beds
    Show more
  • Executive Room, 1 Double Bed, Non Smoking

    Executive Room, 1 Double Bed, Non Smoking

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show more
  • Suite, 1 King Bed, Non Smoking

    Suite, 1 King Bed, Non Smoking

    Room amenities

    • 538 sq ft
    • Sleeps 2
    • 1 King Bed
    Show more
  • Comfort Room, 1 Double Bed, Non Smoking

    Comfort Room, 1 Double Bed, Non Smoking

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show more
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

    Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    Show more
  • Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

    Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more
  • Executive Room, 1 King Bed, Non Smoking (with Single Sofabed)

    Executive Room, 1 King Bed, Non Smoking (with Single Sofabed)

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show more
  • Family Room, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

    Family Room, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed)

    Room amenities

    • Sleeps 5
    • 1 King Bed
    Show more
  • Standard Room, 2 Queen Beds, Non Smoking

    Standard Room, 2 Queen Beds, Non Smoking

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    Show more

About this area

Stoke-on-Trent

Located in Stoke-on-Trent, Best Western Plus Stoke-on-Trent Hanley Moat House Hotel is near a train station and near theme parks. The area's natural beauty can be seen at Trentham Gardens and Parkhall Country Park, while The Potteries Museum and Art Gallery and Regent Theatre are cultural highlights. Trentham Monkey Forest and Biddulph Grange Garden are also worth visiting.

Popular Location

What's nearby

  • Waterworld - 2 min walk
  • Regent Theatre - 18 min walk
  • Potteries Shopping Centre - 20 min walk
  • Victoria Hall - 20 min walk
  • New Vic Theatre - 3 min drive

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester (MAN) - 39 min drive

Restaurants

  • Subway - 2 min walk
  • Costa Coffee - 3 min walk
  • McDonald's - 4 min walk
  • Frankie & Benny's - 5 min walk
  • Pizza Hut - 5 min walk

About this property

Best Western Plus Stoke-on-Trent Hanley Moat House Hotel

Eco-friendly hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a spa tub are onsite. All 147 rooms offer free WiFi, 24-hour room service, and LCD TVs with digital channels. Coffee makers and electric kettles are among the other amenities that guests will find.
Best Western Plus Stoke-on-Trent Hanley Moat House Hotel offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: GBP 5.00 per night

Food and drink

Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 10.00-16.95 per person
1 restaurant and 1 coffee shop/café
1 bar
24-hour room service

Things to do

Aerobics classes
Fitness center
Indoor pool
Sauna
Spa services
Spa tub
Steam room

Family friendly

Children's games
Indoor pool
Laundry facilities
Toys

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Wedding services

Languages spoken

English
French
German
Spanish

Business services

Business center
Meeting rooms

Outdoors

Garden

Spa

3 treatment rooms
Body treatments
Facials
Manicures and pedicures
Massage - sports
Massage - Swedish
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Heating

Bathroom

Free toiletries
Hair dryer
Shower

Entertainment

Cable/satellite channels
LCD TV

Food and drink

Coffee/tea maker
Electric kettle

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

  • Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The property will be renovating from 16 February 2020 to 30 September 2020 (completion date subject to change). The following areas are affected:
  • Select guestrooms
This property is closed from 24 March 2020 to 1 May 2020 (dates subject to change). Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types accepted at this property

JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GBP 10.00 and GBP 16.95 per person (approximately)
  • Self parking fee: GBP 5.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Best Western Plus Stoke-on-Trent Moat House Hotel
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Hanley Moat House Hotel
  • Best Western Plus Stoke-on-Trent Hanley Moat House
  • Best Western Plus Hanley Moat House
  • Best Western Plus Stoke-on-Trent Hanley Moat House Hotel Hotel
  • Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Hanley Moat House Hotel
  • Best Western Plus Stoke on Trent Moat House
  • Best Western Plus Stoke on Trent City Centre Moat House
  • Best Plus Hanley Moat House
All reviews

Frequently asked questions

Guest reviews

4.1

Very Good

5 - Excellent
333
4 - Good
359
3 - Okay
110
2 - Mediocre
42
1 - Poor
22
4.2
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.0
Property condition

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lovely hotel great amenities, very close to local shops. will definitely stay again.

    Stayed 1 night in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good Location very clean good car parking facilities

    Stayed 1 night in Feb 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Feb 2020

      3/5

        This traveler didn’t leave comments with their review
        Stayed 3 nights in Feb 2020