Sunset Cliffs Natural Park Tours

We had a nice view of the ocean from our balcony. The staff who cleaned were wonderful most staff were very kind and greeted us in yhe halls. The issue we had was the air-conditioning was not working and nothing was done. The room was so humid I could not get my hair or makeup right for the wedding we were there to attend. A staff at the front desk said to open the sliding glass door to let the night cool breeze in the problem is there is no screens and bugs can get in the room and the balcony was shared with another room. I was told someone from management would call to make things right and that never happened. The humidity was so bad the facing on the closets and drawers was bubbled up and the bedding smelled musty and was damp. Staff did change the bedding for us but nothing was ever done about the air conditioning or the humidity. I really wanted to join their membership but with this kind of customer service we decided not to.

I had an absolutely fantastic stay at Margaritaville Hotel. From the moment I arrived, the staff were warm, welcoming, and genuinely went out of their way to make the experience memorable. A special shoutout to the wonderful housekeeper who is celebrating her 71st birthday this week. She was incredibly kind, and her attention to detail was outstanding. The entire hotel was immaculate, with a relaxed, chill vibe and laid-back atmosphere that made it easy to unwind. The view was fantastic, and the location could not have been more convenient for exploring the surrounding area. The rooftop bar had a great atmosphere and beautiful views, and the restaurant was excellent as well. Everything about my stay exceeded expectations. I would happily stay here again and highly recommend Margaritaville Hotel to anyone looking for a clean, comfortable, and fun place to stay.