10/10 Excellent
Charles
Traveled with partner, Traveled with family
Mar 30, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The signage for the hotel is very difficult to see at street level. Especially in daylight hours, inside the ground lobby is too dark, especially so as you go from daylight into significant darkness.
However we received an amazing welcome from Chris on this level & directed to the lifts to be taken to the reception desk on the 21st floor where we were checked in by helpful & friendly staff.
Our 2 bed room suite was on the 19th floor, it was stylish with floor to window views. We could have done with an armchair as there was only one sofa, the suite accommodates 4 persons. We found the beds super comfortable & the rooms very quiet. We purchased a takeaway breakfast from the food court at Australia Square which behind the hotel, we consumed breakfast in our suite utilising the dining facilities.
The complimentary; tea, coffee, water, & milk in our suite was wonderful. At the ground level the complimentary Koko chocolate bars & bottled mineral water was a lovely touch.
The hotel has a beautiful indoor pool which we did not get a chance to use, and also a fabulous restaurant bar/restaurant Dean & Nancy which we didn’t get time to visit. Next time!!!
Charles
Stayed 2 nights in Mar 2023