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Marriott Syracuse Downtown

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Exterior
Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Room, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Room, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Marriott Syracuse Downtown

Marriott Syracuse Downtown

4.0 star property

4.3/5 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
100 East Onondaga Street, Syracuse, NY, 13202

Explore the area

  • Popular LocationThe Oncenter7 min walk
  • Popular LocationSUNY Upstate Medical University15 min walk
  • Popular LocationSyracuse University18 min walk
  • AirportSyracuse, NY (SYR-Hancock Intl.)13 min drive

Room options

About this area

Syracuse

Marriott Syracuse Downtown is located in Downtown Syracuse, a neighborhood in Syracuse. Landmark Theatre and Museum of Science and Technology are cultural highlights, and some of the area's notable landmarks include Onondaga County War Memorial and Armory Square. Rosamond Gifford Zoo and New York State Fairgrounds are not to be missed.

What's nearby

  • Onondaga County War Memorial - 4 min walk
  • Landmark Theatre - 5 min walk
  • The Oncenter - 7 min walk
  • SUNY Upstate Medical University - 15 min walk
  • Syracuse University - 18 min walk

Getting around

  • Syracuse Regional Transportation Center - 9 min drive
  • Hancock Intl. Airport (SYR) - 13 min drive

Restaurants

  • Cafe Kubal - 4 min walk
  • 317 @ Montgomery - 6 min walk
  • Otro Cinco - 6 min walk
  • Lemon Grass Restaurant - 7 min walk
  • Roji Tea Lounge - 7 min walk

About this property

Marriott Syracuse Downtown

4-star historic hotel located in Downtown Syracuse
Dry cleaning/laundry services, a bar, and a gym are just a few of the amenities provided at Marriott Syracuse Downtown. The onsite restaurant, Shaughnessy's Pub, features happy hour and light fare. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and laundry services
  • A computer station, a ballroom, and smoke-free premises
  • A reception hall, 21 meeting rooms, and luggage storage
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 315 rooms feature comforts such as air conditioning, in addition to perks like free Internet and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 40-inch Smart TVs with Netflix and premium channels
  • Coffee/tea makers, desks, and phones

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16 per day)
  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5.00-16.95 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Shaughnessy's Pub
  • Eleven Waters

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (34517 square feet of space)
  • Meeting rooms - 21

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
2 per room (up to 30 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 5.00 and USD 16.95 per person (approximately)
  • Self parking fee: USD 16 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation, per stay
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Frequently asked questions

Is Marriott Syracuse Downtown pet-friendly?

Yes, Marriott Syracuse Downtown allows pets (limit 2 per room) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75 per accommodation, per stay.

How much does it cost to stay at Marriott Syracuse Downtown?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at Marriott Syracuse Downtown on Dec 18, 2022 start from $126.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Marriott Syracuse Downtown?

Self parking is available for USD 16 per day. Valet parking is available for USD 20 per day.

What time is check-in at Marriott Syracuse Downtown?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Marriott Syracuse Downtown?

Check-out is at noon.

Where is Marriott Syracuse Downtown located?

Located in Downtown Syracuse, this historic hotel is within a 10-minute walk of Onondaga County War Memorial, Landmark Theatre, and Everson Museum of Art. The Oncenter and Armory Square are also within 10 minutes.

Can I cancel my reservation for free at Marriott Syracuse Downtown and receive a full refund?

Yes, Marriott Syracuse Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Marriott Syracuse Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 601 out of 1000 reviews" "
" "5 - Excellent 60%
Rating 4 - Good. 237 out of 1000 reviews" "
" "4 - Good 24%
Rating 3 - Okay. 82 out of 1000 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 45 out of 1000 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 35 out of 1000 reviews" "
" "1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Valerie
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad i chose the Marriott Syracuse Downtown. Beautiful hotel, great staff. Will definitely visit again
Stayed 2 nights in Nov 2022

5/5 Excellent

Kevin, White Plains
Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but everything we needed was there and staff was exceedingly helpful and friendly.
Stayed 1 night in Oct 2022

2/5 Poor

Abdul
Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Night check-in was terrible. Staff was rushing, which resulted in the entry key was not synced to the assigned room. Morning check out experience wasn’t great either.
Stayed 1 night in Oct 2022

5/5 Excellent

Kim
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent but too pricey. Had to find a place last minute.
Stayed 1 night in Oct 2022

5/5 Excellent

Stephanie, Madison
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property! The carpets could all use a deep cleaning though, not only by the lobby and ballroom, but in the rooms, as well.
Stayed 3 nights in Sep 2022

5/5 Excellent

Katherine, San Francisco
Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Loved our stay here for my brother's wedding weekend.
Stayed 3 nights in Aug 2022

4/5 Good

R
Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Missing clothes
Weird thing happened, I washed two pieces of clothes and left drying hanged and both pieces disappeared.
Stayed 2 nights in Aug 2022

3/5 Okay

Janet
Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our go to hotel in Syracuse. Love the charm of the hotel, but it’s getting beat up. Elevator floors are coming undone and shower stall getting gunky. Maybe because of staff shortages dirty linens and trash left in the hallways overnight. Staff is grumpy and not in uniform. No bell stand help and valet parking a nightmare. 2nd floor room was nice - but noise from floor below party interfered with sleep. We’ll still come back but hope it gets back in shape.
Stayed 2 nights in Aug 2022

1/5 Terrible

Lionel, San Francisco
Business traveler
Liked: Cleanliness
Disliked: Staff & service
The check in experience was terrible. It took too long for my reservation to arrive in the hotel’s system from Expedia.
Stayed 1 night in Aug 2022

5/5 Excellent

Barbara
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I have stayed. They’ve done a great remodeling job !
Stayed 1 night in Aug 2022