Marriott Syracuse Downtown

Photo gallery for Marriott Syracuse Downtown

Lobby
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Marriott Syracuse Downtown

Marriott Syracuse Downtown

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Personal protective equipment
  • Social distancing
100 East Onondaga Street, Syracuse, NY, 13202

Explore the area

  • Popular LocationThe Oncenter7 min walk
  • Popular LocationSUNY Upstate Medical University15 min walk
  • Popular LocationSyracuse University18 min walk
  • AirportSyracuse, NY (SYR-Hancock Intl.)10 min drive

Choose dates to view prices

About this area

Syracuse

Marriott Syracuse Downtown is located in Syracuse. Landmark Theatre and Museum of Science and Technology are cultural highlights, and some of the area's notable landmarks include Onondaga County War Memorial and Armory Square. Rosamond Gifford Zoo and New York State Fairgrounds are not to be missed.

What's nearby

  • Syracuse Convention and Visitors Bureau - 3 min walk
  • Onondaga County War Memorial - 4 min walk
  • The Oncenter - 7 min walk
  • SUNY Upstate Medical University - 15 min walk
  • Syracuse University - 18 min walk

Getting around

  • Syracuse Regional Transportation Center - 10 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • Shaughnessy's Pub — 1 min walk
  • Eleven Waters — 1 min walk
  • Cafe Kubal — 4 min walk
  • The Mission — 5 min walk
  • 317 @ Montgomery — 6 min walk

About this property

Marriott Syracuse Downtown

Historic Syracuse hotel in Downtown Syracuse, walk to Armory Square
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area, and conference space are onsite. All 315 rooms offer free wired Internet, pillowtop beds, and Smart TVs with cable channels. Netflix, coffee makers, and hair dryers are among the other amenities available to guests.
Marriott Syracuse Downtown offers 315 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16 per day)
  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5.00-16.95 per person
  • 1 restaurant
  • 1 bar

Family friendly

  • Free cribs/infant beds

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Conference center (34517 square feet of space)
  • Meeting rooms - 21

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
2 per room (up to 30 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 16.95 per person (approximately)
  • Self parking fee: USD 16 per day
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 75 per accommodation, per stay
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 604 out of 966 reviews
5 - Excellent 63%
Rating 4 - Good. 227 out of 966 reviews
4 - Good 23%
Rating 3 - Okay. 73 out of 966 reviews
3 - Okay 8%
Rating 2 - Poor. 35 out of 966 reviews
2 - Poor 4%
Rating 1 - Terrible. 27 out of 966 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed 5 years ago and loved it…terrible sevice this time for 3 day stay….for the most expensive stay in Syracuse, we could not get towels, trash removed, any sevice whatsoever…. And coffee maker was like circa 1995, no coffee in lobby
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with partner
Disliked: Staff & service
Was told parking fee for overnight was $5. Next day it charged $16. When complained, the staff just ignore and did not help at all.
Stayed 1 night in Oct 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and decent restaurant. Was only there for a night due to cancelled flight. When I looked up hotels w shuttle service this place came up however should have looked more closely bc there is no shuttle service which cost me another $30 one way! That was disappointing! Consider shuttle bc I know you do it for airline staff! Are they more important than your other clientele? Also the coffee maker in room is nicely hidden; is in a dark closet and trying to read directions on use was difficult. Consider a light of some sort in that coffee closet area!
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The room was kind of small ,but it was doable. There was no fridge.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service
The hotel was beautiful!
Stayed 1 night in Oct 2021