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Tru By Hilton Syracuse-Camillus

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1 bedroom, down comforters, in-room safe, blackout drapes
Room Amenity
1 bedroom, down comforters, in-room safe, blackout drapes
1 bedroom, down comforters, in-room safe, blackout drapes

Overview of Tru By Hilton Syracuse-Camillus

Tru By Hilton Syracuse-Camillus

2.5 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCamillus Erie Canal Park4 min drive
  • Popular LocationCamillus Forest Unique Area6 min drive
  • Popular LocationNew York State Fairgrounds9 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)16 min drive

Choose dates to view prices

About this area

Camillus

Located in Camillus, Tru By Hilton Syracuse-Camillus is connected to a shopping center. New York State Fairgrounds and Rosamond Gifford Zoo are local attractions and those in the mood for shopping can visit Destiny USA and Central New York Regional Market. Traveling with kids? Consider 5 Wits Adventure and WonderWorks. Enjoy the great outdoors with mountain biking and hiking/biking trails, or hop on a bike rental nearby and explore all the area has to offer.
Popular Location

What's nearby

  • Camillus Erie Canal Park - 4 min drive
  • Camillus Forest Unique Area - 6 min drive
  • Onondaga Lake Visitors Center - 8 min drive
  • Lakeland Winery - 8 min drive
  • New York State Fairgrounds - 9 min drive

Getting around

  • New York State Fair Station - 3 min drive
  • Hancock Intl. Airport (SYR) - 16 min drive

Restaurants

  • LongHorn Steakhouse — 3 min walk
  • Mitsuba — 5 min walk
  • Azteca Mexican Grill — 6 min walk
  • The Wildcat Sports Pub — 10 min walk
  • Mo's Pit BBQ — 13 min walk

About this property

Tru By Hilton Syracuse-Camillus

Art Deco hotel connected to a shopping center in Camillus with free breakfast
This hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and concierge services are onsite. All 92 rooms feature modern comforts like free WiFi and free wired Internet, along with LCD TVs. Refrigerators, down comforters, and free newspapers are among the other amenities available to guests. Weekly housekeeping is available.
Tru By Hilton Syracuse-Camillus offers 92 accommodations with safes and complimentary newspapers. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Camillus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Fitness center
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free cribs/infant beds
  • Highchair
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Spanish

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Dogs welcome
Up to 30 lbs
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Syracuse-Camillus Hotel
Tru Hilton Syracuse-Camillus
Tru By Hilton Syracuse-Camillus Hotel
Tru By Hilton Syracuse-Camillus Camillus
Tru By Hilton Syracuse-Camillus Hotel Camillus

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 248 out of 372 reviews
5 - Excellent 67%
Rating 4 - Good. 92 out of 372 reviews
4 - Good 25%
Rating 3 - Okay. 24 out of 372 reviews
3 - Okay 6%
Rating 2 - Poor. 5 out of 372 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 372 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel was clean bed was nice. Room was very small. No place to put clothes a few hangers. Staff wasn’t very friendly at check in. Tv didn’t work at first called desk took forever to answer and said I could switch rooms after I already unpacked. She said there was no maintenance on to fix anything crazy being a Saturday. I’ll take the Hilton garden over this any day.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff. We stayed 2 days. Breakfast same everyday: mini bagels, cold cereal, scrambled eggs, oatmeal, mini bagels and sausage. Could have been a little varied (maybe bacon one day). Rooms are smaller than pictured. 6 hangers and 3 hooks and no microwave and very small compact refrigerator. Iron controls were all worn off, so I didn’t know what setting iron was iron, and it spit white film onto my clothing. Good for up to a couple of nights but not for long term stays. It was close to my destination. My sister stayed here, so that’s why I did. I would have preferred to stay at Holiday Inn a little further for $30,00 cheaper with a larger room.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first experience at Tru. We chose this hotel as this place is pet friendly. The entire stay was above our expectations! The hotel has a modern design, simple but yet with energetic look. At the lobby, it has two foosball tables that kept us entertained when we were not traveling. The room was spacious, the beds were comfortable and it had everything we needed. This hotel is also located right by Costco and has many restaurants near by, which certainly made our stay (3-nights) a lot easier as we didn't have to worry to much about dinner choices (Tru customers can also get discounts at certain restaurants). Almost forget to mention, there is an indoor basketball court where you can play basketball, hockey, etc. This is a great place to stay when traveling with little kids/families. The only 'negative' feedback is it was a little noisy when the neighbors closed the door too loudly or moved tables/chairs. However, we had high tolerance level so it didn't bother us too much. Overall, we had a great experience, wil definitely stay at Tru in the future.
Stayed 3 nights in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. I liked the work out room. Staff was very kind. Great decor and comfy seating in the gommon area.
Stayed 3 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent price
Stayed 1 night in May 2021