I really wanted to like it, since the score is high, however, during my entire stay. There’s no one thing made me feel safe and caring. First of all. They messed up my identity with my parents, room charge went wrong and couldn’t be more off . Secondly, they refused to correct their mistake that caused by their poor training on their employees. My room was wrong charged for unnecessary “upgrade” . Which I had no way to change it since I was there with my partner. The staff are rude and careless.
I understand it’s a family_run small hotel . That doesn’t make their mistakes and wrong attitude reasonable. especially for the price they charge. Sorry I have to tell the true story.
If you prioritize the service quality and cleanliness. Do your homework.