Thousand Islands Vacations from $171

The location was excellent in the heart of the strip. The facility was dirty, our room was dirty, there were extra charges for everything, and the staff was rude and unhelpful. I wouldn't go back, could be a decent place but management, policies, and staff have ruined it and made it not worth staying there.

This is a very old property and its age shows. It’s a solid 3 star hotel not 4. However even at 3 star hotels I haven’t had the same general comfort issues this hotel has. To start the humidity in our room approached 90%. That is well above the 50% average level. 60% is max. Fortunately the hotel has a small arsenal of dehumidifiers knowing this is an issue. I’m over 50 and I don’t think I’ve ever had to dehumidify a hotel room. I have emptied gallons upon gallons of water during my stay. The caulking in the bathroom is worn and in some cases mold is forming in the corners. The fixtures in many places are rusting -prob bc of the humidity. The couch in our suite reminds me of my college dorm room and the top cushions are contorted downward after years of heavy use. There is a nice terrace in our suite; however there is a 1/2 inch gap due to deteriorated weather stripping that allows outside air to easily enter the room. During heavy wind and thunderstorms the wind gusted through this gap. The gym is awesome with top of the line equipment. The concierge is very helpful.

check in was a mess...long lines with lots of noisy people

It’s close to almost everything. Has a lot of food options, walkable area with free parking. Kiosks didn’t work so you had to still stand in line to do check in and check out. Only bad thing was that my room was cleaned once in five days and we had no hot water for three out of 5 days that we stayed.

Beds were good altough the bed covers were stained everything else was good.