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As soon as we got there, the concierge (Alonzo) took us right in and treated us like gold. Seriously the best customer service we have ever had. We have travelled all over and this was hands down the best! The room was cleaned, deep cleaned daily which I love and appreciate a clean room. The decor ...
This is a fine no-frills hotel. Staff is pleasant. Minor annoyances - couldn't plug in the laptop beneath the wall-mounted t.v. with the t.v. remote continuing to work. Shower faucet - couldn't get the correct temp unless only a teenie-tiny turn - got pretty funny. Not very well-lit, particularly ...
Took to long to check in. Room was not typically Marriott quality. Table was not steady. Coffee service did not reach plug. Crooked lamp shades. Thankfully the check out was faat.
We booked this hotel because it was right across the street from the Centro Medico Excel.The hotel staff was excellent, professional and very helpful, the door man was always offering water and asking if we needed help or directions any where.
Close to downtown,near Palenque's(Marco plaza and casino), not to far from Rosarito and Playas.This place is always clean and the staff very protective and proud of their hotel. AM concierge was fantastic, changed our room to quieter area. And found my camison left in previous room. Continental breakfast= ...
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