Everyone at the hotel was very nice. The staff was terrific. The place itself was nothing great. There was no rod in my closet and no hangers. The safe didn’t work. There is no furniture in a large room that I paid extra for - just a bed and a long desk/dresser with an office chair and 2 night tables. No chairs, no couch, no table. In addition there was very little light in the room, just two small lights on either side of the bed, a hall entrance light, and a small dim desk lamp. There’s no phone in the room. And I booked it because it had nice looking restaurants and a cool bar. They stopped serving food every night at 9 and the bar closed at 10. Again, nice staff - just the accommodations were pretty bad considering it’s the nicest hotel in Lawrence, or at least the most expensive.