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The Ritz-Carlton, Toronto

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Indoor pool
Indoor pool
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of The Ritz-Carlton, Toronto

The Ritz-Carlton, Toronto

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationCN Tower6 min walk
  • Popular LocationRogers Centre10 min walk
  • Popular LocationToronto Eaton Centre18 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

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About this area

Toronto

Located in Toronto's Toronto Entertainment District neighborhood, The Ritz-Carlton, Toronto is in the city center and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Traveling with kids? Make time for Ripley's Aquarium of Canada, or check out an event or a game at Rogers Centre. Spend some time exploring the area's activities, including sailing, segway rentals/tours, and golfing. Guests appreciate the hotel's central location.
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Popular Location

What's nearby

  • Metro Toronto Convention Centre - 5 min walk
  • CN Tower - 6 min walk
  • Ripley's Aquarium of Canada - 8 min walk
  • Rogers Centre - 10 min walk
  • Toronto Eaton Centre - 18 min walk

Getting around

  • King St West at John St East Side Stop - 4 min walk
  • Union Station - 7 min walk
  • Pearson Intl. Airport (YYZ) - 21 min drive

Restaurants

  • TOCA — 1 min walk
  • Ritz Bar — 1 min walk
  • Aroma Fine Indian Cuisine — 4 min walk
  • Elephant & Castle — 4 min walk
  • Il Fornello — 4 min walk

About this property

The Ritz-Carlton, Toronto

Family-friendly Toronto hotel in Toronto Entertainment District, walk to CN Tower
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a coffee shop/café are onsite. All 263 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include iPod docks, 24-hour room service, and LCD TVs.
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa My Blend by Clarins has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Awards and affiliations

The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CAD 50 per day; includes in/out privileges)
  • Valet parking on site (CAD 60 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–11:00 AM: CAD 38-45 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Belarusian
  • Bulgarian
  • Chinese
  • Croatian
  • Czech
  • English
  • Farsi
  • Filipino
  • French
  • German
  • Greek
  • Hebrew
  • Hindi
  • Hungarian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Serbian
  • Spanish
  • Thai
  • Ukrainian
  • Urdu
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • First-run movies
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

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Guest rating 4.5+
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Free WiFi
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Policies

Check-in

Check-in from 4:00 PM - 1:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150 per accommodation, per stay
Dogs and cats welcome
2 per room (up to 30 lbs)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 38 and CAD 45 per person (approximately)
  • Covered self parking fee: CAD 50 per day (in/out privileges)
  • Valet parking fee: CAD 60 per day (in/out privileges)
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto
The Ritz Carlton, Toronto
The Ritz-Carlton, Toronto Hotel
The Ritz-Carlton, Toronto Toronto
The Ritz-Carlton, Toronto Hotel Toronto

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 437 out of 535 reviews
5 - Excellent 82%
Rating 4 - Good. 61 out of 535 reviews
4 - Good 11%
Rating 3 - Okay. 25 out of 535 reviews
3 - Okay 5%
Rating 2 - Poor. 6 out of 535 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 535 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Who am I to review a Ritz? It's a golden standard.
Stayed 1 night in Mar 2021

3/5 Okay

Business traveler
Liked: Cleanliness
Pretty basic for the price...rooms are basic. Bedding is basic. Nothing luxurious about the stay.
Stayed 2 nights in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel in the City of Toronto
Absolutely amazing service!!!
Stayed 1 night in Mar 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Feb 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a warm welcoming and a good stay! Will be coming back!
Stayed 1 night in Feb 2021