“I’m not sure the girls at the front desk could have been less friendly. Upon arrival there was no friendly hello or even a smile. In fact, I’m pretty sure neither of them even looked up as we approached the desk. Then later, when there was a problem with our room (due to Expedia, by the way), I was never apologized to, but more so treated as an inconvenience and a liar. So it was definitely a good thing that I keep detailed records in this case.
Another disappointing experience happened a short……
“I’m not sure the girls at the front desk could have been less friendly. Upon arrival there was no friendly hello or even a smile. In fact, I’m pretty sure neither of them even looked up as we approached the desk. Then later, when there was a problem with our room (due to Expedia, by the way), I was never apologized to, but more so treated as an inconvenience and a liar. So it was definitely a good thing that I keep detailed records in this case.
Another disappointing experience happened a short……
Heidi