Troutbeck Chalets

"Great hotel in a fantastic location for the city and train station. Staff were friendly and very helpful. The ladies on reception made a real difference by leaving my boy sweets whilst we were out due to him missing out on trick or treating. Will definitely be back again"

"Had a great stay. Staff welcomed us on arrival and assisted us with bags from the car even in the rain without any request. All staff were really helpful and lent us umbrellas due to wet weather. Room was lovely and spacious and was clean. Bed was comfortable and we slept well. Breakfast was plentiful with good choice and very tasty. The hotel is doing some renovations but it had no effect on our stay. Would definitely look to stay again "

"yes"

"Great staff comfy beds great location breakfast is good "

"Clean room, fresh food, very polite customer focused staff. Well done "

"Amazing resort, spa and staff were superb. Really made my wife feel special on her birthday, will definitely be back!"

"Nothing was too much trouble for this hotel. One of the reception staff even gave advise on walks from the hotel door. Our room was superb and definitely lived up to our expectations having read the positive reviews from other travellers. "

"Great staff - especially those in the restaurant. Room was ok and clean."

"The room was spotless but shabby. The hotel are clearly refurbishing the rooms as our friends had a refurbished one. The windows were too fragile to open so the room smelt a bit musty. Food was amazing, staff were really friendly and helpful. Lovely atmosphere."