What exactly is smeared on the inside of the lamp
Posted Jun 21, 2016 on Hotels
I've stayed at many Best Westerns and have a level of expectation but this location was disappointing. It started with a desk clerk who looked bored and half asleep at 8:30 pm. She was the only person working and there was a line. What should have been a 5 minute transaction because we prepaid for the reservations took nearly 30 minutes to get keys to the two reserved rooms.
Then once I went to my room, I immediately noticed that the room hadn't been cleaned well after the prior guest checked out. there was a beer can on the side table, a trash can was full and toilet paper under the sink.
After an hour wait, I was offered another room. This one was cleaner but one of the lampshades had something resembling 'chocolate' smeared in multiple spots. No, it wasn't a burn mark. The room phones didn't work. When trying to reach my travel companion in another room, it didn't work. I called the front desk and was told that you might need to dial 7 first (not mentioned on the phone) and that didn't work either and then was told there must be something wrong with it. And????? No mention of trying to fix it. Didn't care.
Front desk didn't mention breakfast service and I missed it. I heard it was pretty good. The hotel itself looks nice and is in a block of comparable hotels located very close to the Tucson airport.
They need better staff, both managing check in and guests, as well as housekeeping staff.