“This was one of the most disappointing hotel stays I've experienced. The room I was originally checked into was clearly not properly cleaned. The windows had filthy hand smear marks and there was leftover food sitting in the microwave from a previous guest. It's unacceptable that a room in this condition was considered ready for check-in.
After complaining, I was moved to another room, but instead of resolving the problem, I was simply downgraded to a smaller, lower-value room with less beds……
“This was one of the most disappointing hotel stays I've experienced. The room I was originally checked into was clearly not properly cleaned. The windows had filthy hand smear marks and there was leftover food sitting in the microwave from a previous guest. It's unacceptable that a room in this condition was considered ready for check-in.
After complaining, I was moved to another room, but instead of resolving the problem, I was simply downgraded to a smaller, lower-value room with less beds……
Brent