“Our room smelled horrible, seems as if the air conditioner filters hadn't been cleaned in god knows how long, so we had to keep the window open the entire time, when talking with front desk about getting another room, they couldn't provide one with the same amenities, and when I asked if we would get our money back if we chose to leave (had been there for less than an hour mind you) I was told we wouldn't because we booked on a third party site (expedia), so being on a budget we had to stay……
“Our room smelled horrible, seems as if the air conditioner filters hadn't been cleaned in god knows how long, so we had to keep the window open the entire time, when talking with front desk about getting another room, they couldn't provide one with the same amenities, and when I asked if we would get our money back if we chose to leave (had been there for less than an hour mind you) I was told we wouldn't because we booked on a third party site (expedia), so being on a budget we had to stay……
Kathleen