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Holiday Inn Tyler-Conference Center, an IHG Hotel

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Seasonal outdoor pool
Seasonal outdoor pool
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Holiday Inn Tyler-Conference Center, an IHG Hotel

Holiday Inn Tyler-Conference Center, an IHG Hotel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
5701 S Broadway Ave, Tyler, TX, 75703

Explore the area

  • Popular LocationLake Palestine19 min drive
  • AirportTyler, TX (TYR-Pounds Regional)19 min drive
  • Popular LocationWaterpark at the Villages22 min drive
  • Popular LocationTyler State Park35 min drive

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About this area

Tyler

Located in Tyler, Holiday Inn Tyler-Conference Center, an IHG Hotel is in the city center. The area's natural beauty can be seen at Rose Rudman Park and Faulkner Park, while Tyler Museum of Art and Tyler Municipal Rose Garden Center and Museum are cultural highlights. Children’s Park of Tyler and Center for Earth and Space Science Education are also worth visiting.
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Map

What's nearby

  • Broadway Square Mall - 2 min drive
  • Rose Rudman Park - 3 min drive
  • Lake Palestine - 19 min drive
  • Waterpark at the Villages - 22 min drive
  • Tyler State Park - 35 min drive

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 19 min drive

Restaurants

  • Panera Bread — 4 min walk
  • Chuy’s — 4 min walk
  • Spring Creek Barbeque — 6 min walk
  • Olive Garden — 6 min walk
  • Andy's Custard — 8 min walk

About this property

Holiday Inn Tyler-Conference Center, an IHG Hotel

3-star hotel near Broadway Square Mall
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a coffee shop/café, a seasonal outdoor pool, and conference space. All 182 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free newspapers are among the other amenities available to guests.
Holiday Inn Tyler-Conference Center, an IHG Hotel offers 182 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 7:00 AM - 10:30 PM
  • Airport shuttle on request
  • Free area shuttle up to 5 miles

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 8-13 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour health club
  • Children's pool
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Conference space (10898 square feet)
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 47-inch TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Tyler
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Free airport shuttle
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Guest rating 4+
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Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 13 per person (approximately)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler
Holiday Inn Tyler Conference Center
Holiday Inn Tyler-Conference Center, an IHG Hotel Hotel
Holiday Inn Tyler-Conference Center, an IHG Hotel Tyler
Holiday Inn Tyler-Conference Center, an IHG Hotel Hotel Tyler

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 173 out of 332 reviews
5 - Excellent 52%
Rating 4 - Good. 103 out of 332 reviews
4 - Good 31%
Rating 3 - Okay. 33 out of 332 reviews
3 - Okay 10%
Rating 2 - Poor. 16 out of 332 reviews
2 - Poor 5%
Rating 1 - Terrible. 7 out of 332 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a bit too firm but the rest of the stay was wonderful.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove a long way and needed to stop quickly. We made this reservation on the road and got in late. The front desk clerk was extremely friendly and helpful. We got into the room, slept and were on the road again The only thing this place was missing was a free breakfast. They did have a breakfast buffet for $12.99 per person but I thought that was too much so we got Chick Fil A across the street.
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was a king with sleeper sofa but there was barely any room to move around once the sleeper sofa was pulled out. I had to climb down to the bottom of the bed or climb over the sleeper sofa bed to get to the bathroom from the farther side of the bed. Some of the outlets weren’t working. Some of the lamps weren’t plugged in. We needed to do laundry and were told where the washer and dryer were to get to them and find the dryer out of order. My child slipped and fell outside because there was water pooling right outside the door without any signage warning of slippery conditions. Our room began being torn apart before we even checked out of the room.
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021

4/5 Good

Stayed 1 night in Jun 2021