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I love that it was clean

Great location, friendly staff, close to Warner Bros and Olive's is a great close restaurant. Pool was nice. Cool that they had several movies/shows filmed here as displayed on their Wall of Fame. Would stay again.

Only negative is on Expedia. could not find if parking was free or cost extra. It implied it was included. Luckily before I booked I read the reviews and could see from others they charge 25$ a night

initially, I was upset because I was charged then told that my reservation was not in the system. Upon further review, the manager quickly alerted me that I had booked for Sunday and not Saturday as I had originally thought. she was patient and very professional and accommodating me although it was my error. I owe her tremendous gratitude and great customer service followed. The room I had was clean recently remodeled and she took a negative and turned to a positive. Thank you both.

Parking should be included with the stay..and cashless at the bar and cafe is not cool. Especially when they have a cash tip box on the counter. So many dinning options in walking distance was nice!

The staff was great and the shuttle service excellent! You do need to schedule it in advance but we had to make several changes on pick up times and they were able to accommodate us for all of them. The one thing I did not like is that the pool and fitness room is located across the street at one of their other properties.

Great place to stay. There's a nice garage to park your car for under $10 just around the corner on Orange. Valet is $44.

Always a great stay. But the lady at the front desk at night is not very friendly or welcoming. But it’s always a comfortable stay when I stay here I love this place and location.

I love coming to stay at this hotel! The service is phenomenal, the room is large and comfortable, and the location is terrific. I left to early for the breakfast, but it’s been great in the past. This is a comfortable, cozy hotel. I only wish Frank’s coffee shop was still open! I would have to come a lot more often!

I stay here every year and it seems to get better each time.

We really enjoyed our stay! Safe neighborhood only a 10min Uber to universal studios. Very safe neighborhood. Clean property and accommodating. The only thing I notice was the wallpaper is starting to peel, but it’s also obvious they are actively working on updating the property. Breakfast is pastries only, but if you want more there are dozens of options within 2 blocks. Very much would stay there again.

The room was very nice and clean. Staff was very friendly and kind.

Staff is a little up tight, doing there job a little too well. But it was a nice stay

No real staff onsite. Fully digital checkin. High deposit amount.

Nice place at a reasonable rate. 20-30 minutes away from Universal Studios. I will definitely stay here again the next time I visit Universal Studios.

Perfectly pleasant for the quick overnight stay I needed. Older style, very clean. Parking surprisingly easy.

Friendly front desk folks always greeted you as you walked by

Clean room, id dint like the fact that I had to pay $35 per night for parking.

The front accommodated me for my special request. I am very grateful.

The staff was very friendly, helpful and welcoming. Will definitely be going back here :)