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Hotel Rialto

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Superior Double Room, 2 Queen Beds | Living area | Flat-screen TV
Superior Double Room, 2 Queen Beds | Living area | Flat-screen TV
Superior Room, 1 Queen Bed | Living area | Flat-screen TV
Superior Room, 1 King Bed | Living area | Flat-screen TV

Overview of Hotel Rialto

VIP Access

Hotel Rialto

3.5 star property

4.5/5 Wonderful

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
653 Pandora Ave., Victoria, BC, V8W 1N8

Explore the area

  • Popular LocationRoyal BC Museum12 min walk
  • Popular LocationBritish Columbia Parliament Building15 min walk
  • Popular LocationVictoria Harbour16 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Victoria

Located near the boardwalk, Hotel Rialto is in Downtown Victoria, a neighborhood in Victoria with great shopping. Victoria Harbour and Victoria Clipper Ferry Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Victoria Bug Zoo and Royal BC Museum. Traveling with kids? Consider Miniature World, or check out an event or a game at Save-On-Foods Memorial Centre. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours. Guests love the hotel's central location.

What's nearby

  • Chinatown - 3 min walk
  • Pacific Rim College - 5 min walk
  • Royal BC Museum - 12 min walk
  • British Columbia Parliament Building - 15 min walk
  • Victoria Harbour - 16 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 25 min drive

Restaurants

  • The Ruby on Johnson - 2 min walk
  • I Kyu Noodles - 4 min walk
  • Shanzee's Biscuit Cafe - 4 min walk
  • Shizen Sushi - 4 min walk
  • QV Cafe & Bakery - 4 min walk

About this property

Hotel Rialto

3.5-star boutique hotel in the heart of Downtown Victoria
Hotel Rialto is located close to Victoria Harbour, and provides dry cleaning/laundry services, a bar, and a gym. Be sure to enjoy a meal at The Palms, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Self parking (surcharge), smoke-free premises, and a computer station
  • Access to a nearby health club, a porter/bellhop, and luggage storage
  • Tour/ticket assistance, multilingual staff, and a 24-hour front desk
  • Guest reviews say great things about the central location
Room features
All guestrooms at Hotel Rialto boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and bathrobes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and tubs or showers
  • HDTVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 22.00 per night)
  • Limited onsite parking (max 1 space per unit)
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 1312 ft (CAD 14.50 per day)
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Palms

Things to do

  • Access to nearby health club
  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (850 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Phone
  • Recycling

More properties to consider

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 40 lbs)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Nearby parking fee: CAD 14.50 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Frequently asked questions

Is Hotel Rialto pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of CAD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Rialto?

As of Oct 1, 2022, prices found for a 1-night stay for 2 adults at Hotel Rialto on Nov 1, 2022 start from $136.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Rialto?

Self parking is available for CAD 22.00 per night. Limited spots are available.

What time is check-in at Hotel Rialto?

Check-in is from 4:00 PM - anytime.

What time is check-out at Hotel Rialto?

Check-out is at 11 AM.

Where is Hotel Rialto located?

This family-friendly Victoria hotel is located near the airport, within 1 mi (2 km) of Lower Johnson Street and Victoria Harbour. Victoria Clipper Ferry Terminal is 1.1 mi (1.7 km) away.

Can I cancel my reservation for free at Hotel Rialto and receive a full refund?

Yes, Hotel Rialto offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Rialto cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 631 out of 1010 reviews
5 - Excellent 62%
Rating 4 - Good. 277 out of 1010 reviews
4 - Good 27%
Rating 3 - Okay. 68 out of 1010 reviews
3 - Okay 7%
Rating 2 - Poor. 18 out of 1010 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 1010 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Antonella
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff who go out of their way. High end finishes and in room amenities
Stayed 1 night in Sep 2022

4/5 Good

Scott, Vancouver
Traveled with partner
Liked: Staff & service, amenities
Great location and service as I have not stayed here since before the pandemic. Stay in Junior suite which was spacious and provided us extra room for our stay.
Stayed 1 night in Sep 2022

4/5 Good

Varun
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable place
Stayed 1 night in Sep 2022

3/5 Okay

Christine
Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Like the hotel itself and it’s location. The front desk staff need to be up-to-date on restaurants in the area. We found they could not recommend when asked.
Stayed 3 nights in Sep 2022

4/5 Good

Marie
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to stay some place different than where we usually stay
Stayed 2 nights in Sep 2022

5/5 Excellent

Justin
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and situated right in downtown Victoria within walking distance to several great restaurants and activities, its a gorgeous hotel and a comfortable place to stay. The only thing I'd change is that the parking is located across the street diagonally from the hotel and the parking rate seems high for something that's not on site.
Stayed 2 nights in Sep 2022

3/5 Okay

Al
Traveled with partner
Liked: Cleanliness, property conditions & facilities
Parking is a frustrating experience. Not on site and very limited spaces belongint to hotel. Charged $22 Cdn per day plus taxes. Hotel very convenient to downtown shops and the main warf area.
Stayed 4 nights in Sep 2022

3/5 Okay

Shannon
Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel itself was nice, I wouldn't say exceptional especially based on the price. I was disappointed in the conditions of the carpets in the room. I wouldn't say they were dirty but definitely very stained and in need of replacements. The shower was small but great hot water pressure. The free drinks that were offered were two warm cans of San Pellegrino which I found odd. I forgot my water bottle in the room & went back a few hours after check out but they couldn't find it. The service in the lounge was fabulous! My server was so accommodating in trying to find me a good glass of wine. The front desk staff seemed a little overwhelmed the few times I asked a question. Definitely stop into the Vintage Spirits store attached to the hotel!
Stayed 1 night in Sep 2022

1/5 Terrible

brandon
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked a room here for my client because of their great restaurant and proximity to an event. My client was Extremely disappointed with the room and experience overall. When an issue was expressed there was no manager available to speak with and one could not be bothered to follow up even when it was requested. The room was very disappointing but that could be overlooked with great customer service. Unfortunately, that ended up as the worst aspect of the hotel. I would strongly recommend considering a different hotel option.
Stayed 1 night in Sep 2022

1/5 Terrible

Jung Sun
Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have two complaints. first, parking. T