Capital CityCenter Hotel

Photo gallery for Capital CityCenter Hotel

Featured Image
Seasonal outdoor pool, pool umbrellas
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Capital CityCenter Hotel

Capital CityCenter Hotel

3 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1961 Douglas St, Victoria, BC, V8T4K7

Explore the area

  • Popular LocationGovernment Street2 min walk
  • Popular LocationSave-On-Foods Memorial Centre4 min walk
  • Popular LocationRoyal BC Museum18 min walk
  • AirportVictoria, BC (YYJ-Victoria Intl.)24 min drive

Choose dates to view prices

About this area

Victoria

Located in Victoria, Capital CityCenter Hotel is in the city center. Chinatown and Greater Victoria Visitors & Convention Bureau are local landmarks, and some of the area's activities can be experienced at Victoria Harbour and Galloping Goose Trail. Looking to enjoy an event or a game while in town? See what's happening at Save-On-Foods Memorial Centre or Royal Athletic Park. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails. Guests love the hotel's location for the sightseeing.

What's nearby

  • Government Street - 2 min walk
  • Save-On-Foods Memorial Centre - 4 min walk
  • Chinatown - 6 min walk
  • Pacific Rim College - 11 min walk
  • Royal BC Museum - 18 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 24 min drive

Restaurants

  • Scallywags Eatery — 1 min walk
  • Splash Lounge — 1 min walk
  • Saveur Restaurant — 4 min walk
  • Brasserie L'ecole — 6 min walk
  • Jam Cafe — 6 min walk

About this property

Capital CityCenter Hotel

3-star Victoria hotel in Downtown Victoria with restaurant
Along with a restaurant, this hotel has a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli, and a seasonal outdoor pool. All 94 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include pillowtop beds, room service, and premium bedding.
Capital CityCenter Hotel offers 94 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11 AM: CAD 6-15 for adults and CAD 6-15 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Filipino
  • French
  • German

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per pet, per day, plus a deposit of CAD 100.00 per stay
Dogs welcome
1 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CAD 15.00 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 6 and CAD 15 for adults, CAD 6 and CAD 15 for children (approximately)
  • Pet deposit: CAD 100.00 per stay
  • Pet fee: CAD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from May to September
Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Capital CityCenter
Capital CityCenter Hotel
Capital CityCenter Hotel Victoria
Capital CityCenter Victoria
Capital CityCenter Hotel Hotel
Capital CityCenter Hotel Victoria
Capital CityCenter Hotel Hotel Victoria

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 328 out of 1000 reviews
5 - Excellent 33%
Rating 4 - Good. 474 out of 1000 reviews
4 - Good 47%
Rating 3 - Okay. 127 out of 1000 reviews
3 - Okay 13%
Rating 2 - Poor. 53 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 1000 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Good value for money
Value for money property is a great choice. Area is on the fringe of rough although walkable to harbour and Chinatown.
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very quiet at the hotel. Staff friendly. Very close to everything I needed.
Stayed 7 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay with a parking spot ! Also closer to many attractions in victoria !
Stayed 1 night in Mar 2020

3/5 Okay

Business traveler
Liked: Staff & service
Room was a bit smoky and the overall condition of things was pretty run down.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and spacious room. The bed was clean and comfy
Stayed 1 night in Mar 2020