I am very disgusted with Expedia and its travel insurance partner, AIG. When I purchased the travel insurance, I didn't expect to have to use it. When my sister who was here visiting and the reason for our stay, found she has a growth on a bronchial tube, she had to return to Florida before she had planned and we couldn't complete our vacation, including our stay here. the claim process was so onerous that I have given up trying to recoup my money.. I had medical documentation from the Florida doctor, but was unable to get the Medical Certificate completed by the Flrorida doctor. On top of being very worried about her health and the biopsy, this is the last straw. I can't afford to lose the $200 but I will have to and have vowed to never use Expedia or its partners again. I've done a lot of traveling over the past 30 years, often using Expedia to book trips. No longer.