“Don't book here. The front desk reception, Ray in particular, is supposed to be the first point of contact to welcome you to the hotel and set the tone. Instead we got a rude greeting, followed up by the hotel not having the crib ready (it was requested in advance). Then when the crib was delivered it was with dirty sheets and not comfortable. The pool area also ran out of towels with no restock at one point. Finally, i was called multiple times to come downstairs for a card i put on file with……
“Don't book here. The front desk reception, Ray in particular, is supposed to be the first point of contact to welcome you to the hotel and set the tone. Instead we got a rude greeting, followed up by the hotel not having the crib ready (it was requested in advance). Then when the crib was delivered it was with dirty sheets and not comfortable. The pool area also ran out of towels with no restock at one point. Finally, i was called multiple times to come downstairs for a card i put on file with……
kelmend