White Haven Chalets

"The staff here are super friendly and helpful. I've been coming to this location for a few years as a stop on my way to Virginia and even though my visits are 6-8 months apart the staff recognize me and it's like catching up while checking in rather than being transactional. The rooms are always clean and comfortable. The beds are comfortable and a good size. While the pool is a nice feature, it's clear it doesn't get cleaned regularly as the tiles show some buildup and they've had kids kinda scratch their names or initials into the buildup that hasn't been cleaned since I was there months ago. Also, it would be nice if it were warmer, but that's minor as it's still refreshing, especially after a long drive. The Bistro/bar closes randomly, I'm guessing due to staffing issues, and this can be problematic as sometimes you don't want to leave the hotel for dinner, but you have no choice. The variety at the Bistro/bar is decent, and portion size is good when it is open. Other Marriott hotels offer free amenities like coffee and snacks when you arrive and I think this hotel could benefit from that too. Overall, I keep coming back to this hotel because the staff and the room always meet the expectation, even if some of the expected features aren't always perfect(Bistro specifically). They are also really close to a lot of restaurants and food options, so if you have to travel it's minutes at most."

"Pour le prix, 1 nuit ca passe. C’est propre et renové cheap. Le déjeuner, c’est pas un brunch de Pâques la. Il y a un peu de tout avec les fameux muffins enveloppés, ouff"

"Great experience"

"I personally didn’t like the extra fees that the hotel charged even though Expedia charged fees to cover the stay. The fact that you had to pay 25 per night just for parking . How the breakfast buffet is 100 with an automatic 18% gratuity included for a party of 3 (2 adults one child ). How the indoor water park closes at 8pm but you can’t check in until 4 pm . In the end we had a good time but it would be nice if we wouldn’t be surprised with additional hidden fees especially if Expedia charges for the same fees . "

"Very clean accommodations. Hot breakfast was a nice touch. Very helpful staff."

"To all of the staff and the resort overall was really nice and everyone was very friendly and welcoming"

"I love this place is great for kids and adults my family first time and can’t wait to schedule are next trip "

"Great casino and food options. The room was top notch"

"We were definitely disappointed with our stay. At check in, we were informed that the pool and hot tub were closed for renovation. And while they did offer a full refund if we wanted to book elsewhere-that would have been very stressful to do after a long drive. We may have booked elsewhere had we known prior to checking in. The hotel is more of a motel feel and is right next to the highway so the road noise was fairly loud in the rooms at night. The breakfast was disappointing. Being served food, at the bar, was ok but the service was not very welcoming and the food wasn't very consistent. The food on day 1 was ok, but on days 2 and 3 it was cold or burnt. The pictures on their website of the breakfast was not accurate at all. The bathroom was in bad shape. The floor of the bathtub was stained and torn up, the shower curtain bar almost fell off while I was in the shower, and the shower head was actually hanging off the wall. It was also not well maintained: discolored caulking & stained floors. There wasn't an exhaust fan in the bathroom so we had to wait a while for the steam to clear out of the bathroom before we could dry our hair. We did let the front desk know about the shower curtain rod and shower head and they did tighten the shower curtain rod. The Lounge is a great idea and it was really nice to be able to grab some food and drinks later in the evening. The bar staff was very friendly and the food was good bar food. "