“This property is extremely dated had terribly maintained. The customer service was shocking with much of the staff surprisingly hostile to guests and just not interested. The attitudes were simply unacceptable for any industry never mind the hospitality industry. The staff need better support and training in hospitality. The location of this ancient hotel with its beach accessible was one of only two positives (the beach is a public beach hence accessible to all called jolly beach - so can be……
“This property is extremely dated had terribly maintained. The customer service was shocking with much of the staff surprisingly hostile to guests and just not interested. The attitudes were simply unacceptable for any industry never mind the hospitality industry. The staff need better support and training in hospitality. The location of this ancient hotel with its beach accessible was one of only two positives (the beach is a public beach hence accessible to all called jolly beach - so can be……
Srikant