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Best Western Plus Hanes Mall Hotel

Photo gallery for Best Western Plus Hanes Mall Hotel

Exterior
Outdoor pool
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, in-room safe, desk, laptop workspace
Lobby
Lobby

Overview of Best Western Plus Hanes Mall Hotel

Best Western Plus Hanes Mall Hotel

2.5 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
3330 Silas Creek Pkwy, Winston-Salem, NC, 27103

Explore the area

  • Popular LocationHanes Mall3 min walk
  • Popular LocationWake Forest University Baptist Medical Center4 min drive
  • Popular LocationTruist Stadium5 min drive
  • AirportGreensboro, NC (GSO-Piedmont Triad Intl.)31 min drive

Room options

About this area

Winston-Salem

Located in Winston-Salem, Best Western Plus Hanes Mall Hotel is in an area with good shopping. Theatre Alliance and Southeastern Center for Contemporary Art are cultural highlights, and some of the area's attractions include Airbound Trampoline Park and Forest Hills. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum.

What's nearby

  • Hanes Mall - 3 min walk
  • Wake Forest University Baptist Medical Center - 4 min drive
  • Truist Stadium - 5 min drive
  • Theatre Alliance - 6 min drive
  • Southeastern Center for Contemporary Art - 8 min drive

Getting around

  • High Point Station - 25 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive

Restaurants

  • McDonald's - 7 min walk
  • Taco Bell - 14 min walk
  • Olive Garden - 12 min walk
  • Golden Corral - 11 min walk
  • Kickbackjacks 50 - 8 min walk

About this property

Best Western Plus Hanes Mall Hotel

Property highlights
Free full breakfast, a grocery/convenience store, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Plus Hanes Mall Hotel. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Free self parking
  • RV/bus/truck parking, meeting rooms, and luggage storage
  • ATM/banking services, a computer station, and multilingual staff
  • Guest reviews give good marks for the overall value, helpful staff, and proximity to shopping
Room features
All 130 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Hanes Mall
Best Western Mall
Best Western Plus Hanes Mall
Best Western Plus Hanes Mall Winston-Salem
Best Western Plus Hanes Mall Hotel Hotel
Best Western Plus Hanes Mall Hotel Winston-Salem
Hanes Hotel
Hanes Mall Hotel
Best Western Plus Hanes Mall Hotel Hotel Winston-Salem

Frequently asked questions

Does Best Western Plus Hanes Mall Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on Mar 26, 2023 start from $79.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hanes Mall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hanes Mall Hotel?

Self parking is free at this property.

What time is check-in at Best Western Plus Hanes Mall Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Best Western Plus Hanes Mall Hotel?

Check-out is at 11 AM.

Where is Best Western Plus Hanes Mall Hotel located?

Situated in Winston-Salem, this hotel is within a 15-minute walk of Hanes Mall, Novant Health Medical Park Hospital, and Novant Health Forsyth Medical Center. Wilkes Regional and Wake Forest University Baptist Medical Center are also within 3 mi (5 km).

Reviews

7.8

Good

Rating 10 - Excellent. 403 out of 1001 reviews" "
" "10 - Excellent 40%
Rating 8 - Good. 331 out of 1001 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 125 out of 1001 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 74 out of 1001 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 68 out of 1001 reviews" "
" "2 - Terrible 7%

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Fraser

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my family. The staff were friendly and the breakfast was good. The room was comfortable and a good size for 4 people. the outdoor pool was closed due to it being March I guess. Lots of places to shop and eat close by however not a very walkable location as no side walks. Over all it was fine.
Stayed 1 night in Mar 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service
Staff very helpful Room clean Sink did not drain well Breakfast and 24 hour coffee… wonderful
Stayed 2 nights in Mar 2023

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super friendly, we asked if we could check in early becase our plans changes and the staff made it happen within an hour. The best sleep I've had at a hotel in years. The bed was so comfortable and it was quiet for the most part.
Stayed 2 nights in Feb 2023

10/10 Excellent

Chelsea, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was better than I originally expected!
Stayed 1 night in Mar 2023

8/10 Good

Kristyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The front desk staff did not seem very accommodating or nice
Stayed 1 night in Mar 2023

8/10 Good

Martha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were their for my husbands surget & liked the conviewnce of its position near the surgery center; Also, the cleanliness of our room, the courtesy & helpfulness of the staff. This was by far the best place we have had the priviledge to stay. Roger said not enough coffee in room but I saw no problem with me going down to lobby and getting him a cup. Sincerely, Martha Garner-Jenkins and Roger Jenkins.
Stayed 2 nights in Feb 2023

10/10 Excellent

Becky

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the mall, hospital and places that I needed.
Stayed 1 night in Feb 2023

6/10 Okay

Kari

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Parking lot is difficult to maneuver, especially in a bigger vehicle. Only one way to enter and exit is not safe. Check in staff was not friendly or professional.
Stayed 1 night in Feb 2023

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who serviced the breakfast bar was exceptional. His friendliness plus his professionalism made a great start of the day for many. We need more like him!
Stayed 1 night in Feb 2023

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

General hotel information

Reasons to Book
Property & Room Cleanliness
Star Rating
2.5
Nearest Airport
Greensboro, NC (GSO-Piedmont Triad Intl.)
Address
3330 Silas Creek Pkwy, Winston-Salem, NC