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Courtyard by Marriott Winston-Salem Hanes Mall

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Seasonal outdoor pool
Front of property
Room, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Cafe
Lobby

Overview of Courtyard by Marriott Winston-Salem Hanes Mall

Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
8.4 out of 10 Very Good
8.4/10 Very Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103

Explore the area

  • Popular LocationHanes Mall11 min walk
  • Popular LocationWilkes Regional3 min drive
  • Popular LocationNovant Health Forsyth Medical Center4 min drive
  • AirportWinston-Salem, NC (INT-Smith Reynolds)14 min drive

Room options

About this area

Winston-Salem

Located in Winston-Salem, Courtyard by Marriott Winston-Salem Hanes Mall is in the business district. Theatre Alliance and Old Salem are cultural highlights, and some of the area's attractions include Airbound Trampoline Park and Forest Hills. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum. Spend some time exploring the area's activities, including golfing.
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Map

What's nearby

  • Hanes Mall - 11 min walk
  • Wilkes Regional - 3 min drive
  • Novant Health Medical Park Hospital - 3 min drive
  • Novant Health Forsyth Medical Center - 4 min drive
  • Brenner Children's - 6 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

  • Chick-Fil-A - 10 min walk
  • Taco Bell - 7 min walk
  • Olive Garden - 10 min walk
  • Golden Corral - 11 min walk
  • Panera Bread - 14 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

3-star hotel in the business district
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Courtyard by Marriott Winston-Salem Hanes Mall. The onsite restaurant, The Bistro, features American cuisine. Enjoy the gym, as well as activities like water skiing. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and free newspapers
  • A gift shop, a 24-hour front desk, and meeting rooms
  • Guest reviews give good marks for the helpful staff and location
Room features
All 122 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM–9:30 AM for a fee: USD 10–15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 1,603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility available in select rooms
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower available in select rooms
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on Jun 11, 2023 start from $93.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Winston-Salem Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott Winston-Salem Hanes Mall?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-out is at 11 AM.

Where is Courtyard by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within 2 mi (3 km) of Hanes Mall, Wilkes Regional, and Novant Health Medical Park Hospital. Novant Health Forsyth Medical Center is 1.5 mi (2.4 km) away.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 285 out of 562 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 166 out of 562 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 63 out of 562 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 31 out of 562 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 17 out of 562 reviews" "
" "2 - Terrible 3%

8.7/10

Cleanliness

8.8/10

Staff & service

7.7/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Laureen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Here for business, nice and quiet after a long day of conference time. Very comfortable bed and quick check out to get to the next day of meetings. I would stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet
Stayed 1 night in May 2023

10/10 Excellent

Benard

Liked: Staff & service, amenities, property conditions & facilities
The front desk was very polite and welcoming.
Stayed 2 nights in Apr 2023

6/10 Okay

John, Salem

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. Room and hotel clean. There were a couple drunk guys drinking out front staring down and greeting guests with wild eyes. Didn’t like that so much. Kept an eye on the car to make sure I get didn’t go near my wife who waited while I checked in.
Stayed 1 night in Apr 2023

4/10 Poor

sharon

Stayed 1 night in Mar 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to highway connections and shopping. Parking was good although buses took up many car spaces. Wish the room had a tub.
Stayed 3 nights in Mar 2023

10/10 Excellent

PAUL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pit stop on our way to SC. Clean and modern and a decent price too.
Stayed 1 night in Mar 2023

8/10 Good

Joe

Liked: Staff & service
Everything was excellent as expected 👏 👌 👍
Stayed 1 night in Mar 2023

10/10 Excellent

MARY ANN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they had some type of breakfast included and coffee in lobby. Beds very comfortable!
Stayed 7 nights in Mar 2023

6/10 Okay

Verified traveler

Business traveler
Bait and Switch. Not what you would expect. Janky!
I requested a room with a balcony and was not given one at check in. I questioned the front desk about it after I moved all my luggage in and was told there are rooms with balconies available. I asked why did I not get one with a balcony. The clerk said it is upon request and is treated as an upgrade to dissatisfied guests. I would have liked receiving what I paid for. I requested a room with balcony during booking in the special needs section. VERY DISAPPOINTED!
Stayed 1 night in Mar 2023

General hotel information

Reasons to Book
Property & Room Cleanliness
Star Rating
3
Nearest Airport
Winston-Salem, NC (INT-Smith Reynolds)
Address
1600 Westbrook Plaza Drive, Winston-Salem, NC