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Seasonal outdoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationHanes Mall17 min walk
    Popular LocationWilkes Regional3 min drive
    Popular LocationNovant Health Forsyth Medical Center4 min drive
    AirportWinston-Salem, NC (INT-Smith Reynolds)14 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 312 sq ft
    • Sleeps 5
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking

About this area

Winston-Salem

Located in Winston-Salem, Courtyard by Marriott Winston-Salem Hanes Mall is in the business district. The area's natural beauty can be seen at Reynolda Gardens and Tanglewood Park, while Old Salem and Reynolda House Museum of American Art are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Bowman Gray Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Winston-Salem travel guide
Popular Location

What's nearby

  • Hanes Mall - 17 min walk
  • Wilkes Regional - 3 min drive
  • Novant Health Forsyth Medical Center - 4 min drive
  • Brenner Children's - 7 min drive
  • Wake Forest University Baptist Medical Center - 9 min drive

Getting around

  • Lexington Station - 26 min drive
  • AirportWinston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

  • The Bistro — 1 min walk
  • Jason's Deli — 9 min walk
  • LongHorn Steakhouse — 9 min walk
  • Village Tavern Hanes Mall — 16 min walk
  • Texas Roadhouse — 17 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

3-star hotel near Hanes Mall
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, coffee/tea in a common area, and a seasonal outdoor pool. All 122 rooms offer free WiFi, separate bathtubs and showers, and LCD TVs with cable channels. Other amenities available to guests include coffee makers, free local calls, and hair dryers.
Courtyard by Marriott Winston-Salem Hanes Mall offers 122 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–9:30 AM: USD 10-15 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms
  • Conference space (1603 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Can I cancel my reservation for free at Courtyard by Marriott Winston-Salem Hanes Mall and receive a full refund?
Yes, Courtyard by Marriott Winston-Salem Hanes Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Courtyard by Marriott Winston-Salem Hanes Mall cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?
As of Oct 31, 2020, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on Nov 5, 2020 start from $72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?
Yes, this property has a seasonal outdoor pool.
Is Courtyard by Marriott Winston-Salem Hanes Mall pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Courtyard by Marriott Winston-Salem Hanes Mall?
Self parking is free at this property.
What time is check-in at Courtyard by Marriott Winston-Salem Hanes Mall?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Courtyard by Marriott Winston-Salem Hanes Mall?
Check-out is at 11 AM.
Where is Courtyard by Marriott Winston-Salem Hanes Mall located?
Situated in the business district, this hotel is within 2 mi (3 km) of Hanes Mall, Wilkes Regional, and Novant Health Forsyth Medical Center. Old Salem and Wake Forest University Baptist Medical Center are also within 6 mi (10 km).
4.3
Excellent
5 - Excellent
224
4 - Good
142
3 - Okay
40
2 - Poor
19
1 - Terrible
12

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Quiet, bed very comfortable, room very clean, check in process easy.
Stayed 1 night in Sep 2020

2/5 Poor

Traveled with family
Sad face IconDisliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

1/5 Terrible

Business traveler, Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
As a Marriott member very disappointed in this Hotel. Had to switch rooms as the first one smelled like Cigarettes. Second room had leaky Toilet and Broken Shower Head. Not worth the money, sleep in your car.
Stayed 1 night in Aug 2020

2/5 Poor

Traveled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
After arriving to our one night stay, I was greeted by a very friendly hotel receptionist and given my room key for myself and several other family members in my group. We had a total of 4 rooms. I chose this hotel based on the high rating and the “exceptional clean” Status. The hotel was older and poorly maintained throughout. We had to change rooms several times due to air conditioning not working, strong musty odors in next room, leaking a/c in another room. Large stains on mattresses upon inspection prior to accepting room. I was surprised to have this experience as I always thought Marriott was a quality chain. We were very disappointed. No breakfast due to COVID. Other hotels we stayed at offered grab and Go breakfast selections. Hotel lobby and elevator were clearly not vacuumed in the morning. Hotel just felt run down. This is the first time I ever felt motivated to write a review.
Stayed 1 night in Aug 2020

1/5 Terrible

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Very noicy side door. Tv was not working first day
Stayed 3 nights in Aug 2020

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