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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

Choose dates to view prices

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Property amenity - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Lobby - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Reception - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Seasonal outdoor pool - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Exterior - Courtyard by Marriott Winston-Salem Hanes Mall (Winston-Salem)
Located near Hanes Mall, Courtyard by Marriott offers The Bistro for breakfast and dinner. Enjoy water skiing nearby or relax in the garden after using the gym. Free in-room WiFi keeps you connected, and the staff consistently earns praise for their helpfulness.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Courtyard by Marriott Winston - Salem Downtown

Winston-Salem
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 411 reviews
$101 nightly
The price is $114
Nov 6 - Nov 7
Total with taxes and fees
Courtyard by Marriott Winston - Salem Downtown
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About the neighborhood

Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103

What's nearby

  • Hanes Mall - 9 min walk - 0.5 miles
  • Novant Health Forsyth Medical Center - 2 min drive - 1.5 miles
  • Wake Forest University Baptist Medical Center - 6 min drive - 4.0 miles
  • Benton Convention Center - 8 min drive - 5.5 miles
  • Wake Forest University - 12 min drive - 8.3 miles

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬10 min walk
  • ‪Texas Roadhouse - ‬12 min walk
  • ‪Golden Corral - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Subway - ‬3 min drive

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel near Hanes Mall
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Courtyard by Marriott Winston-Salem Hanes Mall. The on-site American cuisine restaurant, The Bistro, offers breakfast and dinner. Enjoy the gym, as well as activities like water skiing. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and a gift shop
  • A front-desk safe, meeting rooms, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Recycling, mini fridges, and coffee/tea makers

Similar properties

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Comfort Suites Hanes Mall

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,005 reviews
$93 nightly
The price is $105
Nov 23 - Nov 24
Total with taxes and fees
Comfort Suites Hanes Mall

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 10 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on Nov 9, 2025 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Winston-Salem Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott Winston-Salem Hanes Mall?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-out is at 11 AM.

Where is Courtyard by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within 2 mi (3 km) of Hanes Mall, Wilkes Regional, and Novant Health Medical Park Hospital. Novant Health Forsyth Medical Center and Bowlero Winston-Salem are also within 3 mi (5 km).

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Reviews

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

8.4

Very Good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 364 out of 705 reviews
Rating 8 - Good. 196 out of 705 reviews
Rating 6 - Okay. 77 out of 705 reviews
Rating 4 - Poor. 45 out of 705 reviews
Rating 2 - Terrible. 23 out of 705 reviews

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Ramone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Very convenient! Wonderful amenities!
Stayed 2 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard Marriott’s are typically consistent to properties and staff service and this location was no exception. Very hard to beat for nice overnight accommodations.
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Staff could be a little friendlier
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quite and staff was frendly
Stayed 1 night in May 2025

6/10 Okay

sanford

Liked: Staff & service, property conditions & facilities
Just ok Pictures make it look much nicer then reality....
Stayed 1 night in Aug 2025

10/10 Excellent

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay during AAU
Stayed 2 nights in Aug 2024

10/10 Excellent

Rasheed

Great
Stayed 1 night in Apr 2025

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property; Very convenient location; Very friendly and professional staff at front desk; Overall, an excellent place for stay
Stayed 3 nights in Nov 2022

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
The front desk staff was slow to respond but otherwise a great place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Sherell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were really sweet and welcoming! The hotel is near a lot of places to eat and some shopping which was convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Benard

Liked: Staff & service, amenities, property conditions & facilities
The front desk was very polite and welcoming.
Stayed 2 nights in Apr 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024

10/10 Excellent

Brandye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room

Nice reception and the employees were grateful for my patronage and the room was clean and adequate.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Staff & service, amenities, property conditions & facilities
Room was very clean! Easy check in, desk clerk was very friendly and helpful!
Stayed 1 night in Dec 2022

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Quick Trip Stay

Quick and easy check in. Room was clean and relaxing. Friendly staff. Convenient to coliseum and restaurants.
Stayed 1 night in Mar 2023

10/10 Excellent

Fred

Liked: Cleanliness, amenities
Great team and very clean
Stayed 1 night in Aug 2023

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, amenities
The property itself was ticketed away you had to drive to go anywhere not convenient to walk to grab a bite somewhere. When I originally got there the light above the vanity did not work but a quick visit to the desk solved that. The phone in the room also did not work. Property was clean but the area by the mall just felt worn down and the mall itself was underwhelming. Probably would not stay in this area again in the future. Staff was helpful when I did have questions
Stayed 1 night in Jun 2025

8/10 Good

Chuck

Liked: Cleanliness, staff & service
Carpet was wet but the room was very clean!
Stayed 1 night in Sep 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Feb 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You dont serve breakfast.
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Blood stains on bathroom and pillows. Disgusting
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort, Convenience, and Cost Effective

Looking for a good nights stay in a clean quiet hotel, this one's for you. Hotel has been updated and has a very comfortable feel and nice decor. Not only does it look updated, the rooms have been updated as well. My room contained a balcony which was nice to sit out on even though the night was a little chilly. If you need a nice place to stay, look no further, well worth the cost!
Stayed 1 night in Nov 2023