3 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas

Reviews of The Grove Resort & Water Park Orlando

4 out of 5
The Grove Resort & Water Park Orlando
14501 Grove Resort Avenue, Winter Garden, FL

Reviews

8.2

Very Good

Rating 10 - Excellent. 2813 out of 5340 reviews" "
Rating 8 - Good. 1152 out of 5340 reviews" "
Rating 6 - Okay. 676 out of 5340 reviews" "
Rating 4 - Poor. 360 out of 5340 reviews" "
Rating 2 - Terrible. 339 out of 5340 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tami Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is massive; can be like a maze to find your way around. The rooms are very spacious and clean! But you only get 1 set of bath towels per person. The lobby furniture is in dire need of cleaning/upgrading. The property grounds are beautiful! The pool areas and waterpark are very nice; maybe just need cleaned more often due to the volume of kids in them. The shuttle to the parks offer limited and inconvenient times; we ended up Ubering daily. The front desk staff was wonderful, especially Carlos. The Valencia restaurant and Alfresco market is overpriced, but that is too be expected. There is really nothing at all within walking distance to hotel. It is secluded and private, but if you are wanting to walk to an off-property restaurant, souvenir shop, or convenience store, you cannot (must take an Uber or taxi).
Stayed 5 nights in May 2024

10/10 Excellent

Kendis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"I recently stayed at the resort for 2 nights and overall had a pleasant experience. The cleanliness of the resort was impressive, and the spaciousness of the 2-bedroom accommodation with a kitchen and laundry room was convenient. However, it was disappointing not to have a coffee maker in our room. Another inconvenience was the long wait for the elevator, as there was only one available. We ended up using the stairs instead. Additionally, our building was quite far from the waterpark and main pool, which made access a bit inconvenient. Despite these drawbacks, the resort itself was nice, big, and clean."
Stayed 2 nights in May 2024
Response from Hayden on May 14, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Sarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious accommodations & very clean.
Stayed 4 nights in May 2024
Response from Hayden on May 14, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Okay

Carlos

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I like that the parking garages bring you in proximity of your room . Great amount of pools and swimming areas with splash pad , water slides and lazy river . Downfall of was how crowded it was on Fridays and Saturdays . Not a place to even stand . Rooms could have been a bit cleaner then they were .
Stayed 6 nights in May 2024
Response from Hayden on May 13, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the temperature of the water park pools were a bit cooler ... heated pools with the heat of the day was too much ..they only had one life guard for a over crowded pool ...the other spring pools were cold super cold .... other then that it was a good stay the room was a great size with several bathrooms ... dining was over priced and the quality was mid we went to the valencia restaurant. I would stay again just not mothers day weekend lol.
Stayed 2 nights in May 2024
Response from Hayden on May 13, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Latoya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff aren’t too friendly or courteous
Stayed 1 night in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Kasondra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful BUT be prepared to walk..
Stayed 3 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Katie, Port St. Lucie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fabulous!! We are already looking to book another trip for a weekend away. Beds were comfortable and the room was clean. The amount of stuff they have on site is amazing. Things to consider when booking: we went volcano bay water park and with traffic it did take us 45 min to get there and back. Just wanted to point out in case you aren’t aware of Orlando traffic. The line in the market place for coffee is fabulous!!! But there was a pretty long line during prime time. The lattes are worth the wait.
Stayed 2 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Hayden on May 14, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Luis

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family and kids
Stayed 2 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

Trinise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

Samantha L

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the grove and will be back for sure! The condos are so spacious and they were clean!! If you're the type of person that will let a little dust on baseboards ruin your vacation, maybe don't stay here (and maybe just stay home). The beds and bathrooms and floors and kitchen were very clean though! My only issue with the grove is the loose cement tiles by the kids end of the spring pools. Definitely a tripping hazard and they pinch your feet if you walk over two at once. The staff were lovely, very nice! The servers at the water park were upbeat and attentive, we did the restaurant one day and had chair service another, totally worth it! Our server at Valencia (Brian) was awesome, on his game and so friendly, made our dinner such a great experience! Great stay for families!
Stayed 5 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

4/10 Poor

Francheska

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The staff was unfriendly at check in, the pool area had trash everywhere.
Stayed 1 night in May 2024
Response from Hayden on May 13, 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

8/10 Good

roylloliz

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice .
Stayed 3 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

monique, warren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really great property. So much fun and very clean. The pool area was short distance from the room and the surroundings was very nice and well maintained. Will definitely be back again.
Stayed 4 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Megan

Traveled with family and small children
Liked: Amenities
This resort is definitely worth the price! From the beautiful scenery to kid friendly areas like the water park and arcade, our expectations were exceeded. The Valencia restaurant had delicious drinks and entrees with patio seating. The Al Fresco market is extremely over priced so I suggest getting your coffee and last minute essentials elsewhere. The room was spacious, clean and modern. I would recommend The Grove to anyone!
Stayed 4 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

arianna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the pool and water park. Getting around the resort is a little tricky, however, we were lucky enough to be close to the water park. We stood in a 2 bedroom suite. The space and bathrooms were great, but the dishwasher didn’t work and would constantly beep throughout the whole night. We didn’t want to switch rooms so we didn’t report it. My daughters and I have bad allergies and we would wake up so sick from either the fans in the bedrooms or carpet. If you’re there to visit the theme parks, the transportation they offer is only one way and you have to pay for it. This wasn’t a big deal for us, we simply ordered an Uber which is a 20-25 min ride ($19-22), instead of using their transportation. I would say I love the security team! I had left my wallet, passports, and car keys, pretty much my life in the bedroom. I called and a big shout out to Derrick and Courtney who were so honest and gave everything back to me. They were so nice and the resort is very lucky to have them! Again, thank you Derrick and Courtney!!
Stayed 3 nights in Apr 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

6/10 Okay

john

Disliked: Cleanliness
Stayed 7 nights in Apr 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Noel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
waterpark
Stayed 4 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

8/10 Good

Sharon

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Good for fam however housekeeping is not good
Stayed 2 nights in May 2024
Response from Hayden on May 10, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Aleisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was as expected. Amazing. From the staff to the amenities
Stayed 4 nights in May 2024
Response from Hayden on May 10, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Raquel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This property was a great experience and options for all ages. However the condo we were staying in, could have had more toiletries and towels available - there werent alot of supply and we had to go to the front desk for more of these things. Also the tv in one of the bedrooms was not working and we had to call the front desk for maintenance to come and fix it, as well as a clogged bath tub.
Stayed 4 nights in May 2024
Response from Hayden on May 10, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in May 2024
Response from Hayden on May 10, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Hayden on May 13, 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

10/10 Excellent

jay

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024
Response from Hayden on May 10, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Good

Amanda Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in May 2024
Response from Hayden on May 9, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping is so tropical and it's just a beautiful place to be. The amenities are amazing and the food is great. The breakfast buffet is pricey but otherwise everything is perfect!
Stayed 1 night in May 2024
Response from Hayden on May 9, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

2/10 Terrible

Kelly Adrienne

Stayed 7 nights in May 2024
Response from Hayden on May 10, 2024
We are sorry to hear that your stay was not to the high standards we aim to achieve. Your comments have been passed onto the management team for review and resolution moving forward. We hope that you will give us another opportunity and that we can welcome you back again soon!

4/10 Poor

Gerardo

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Had issues at check in and has not responded take care of the issues
Stayed 4 nights in Apr 2024
Response from Hayden on May 9, 2024
We're sorry to hear about your experience. Thank you for sharing your feedback, which we take seriously. We hope to have another opportunity to serve you better in the future.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property, pools, landscaping, nice
Stayed 5 nights in May 2024
Response from Hayden on May 9, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hayden on May 10, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hayden on May 10, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Jeannet

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly staff, safe environment, clean pool area. The apartment was great but housekeeping doesn’t do a very good job cleaning the apartments. The floors must never get mopped or steamed before your stay because my babies feet were black after crawling around the apartment, and they left dirty towels in the bathroom. I think maintenance can definitely go around the apartments to make sure all appliances are working because the oven in the apartment didn’t close so we had to push a trash can against the oven door to keep closed. Besides that it’s the perfect place to take a family vacation.
Stayed 6 nights in May 2024
Response from Hayden on May 9, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

8/10 Good

ALLISON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hayden on May 9, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

SYLVIA

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything.
Stayed 3 nights in May 2024
Response from Hayden on May 8, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Okay

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Hayden on May 9, 2024
We're sorry to hear about your experience. Thank you for sharing your feedback, which we take seriously. We hope to have another opportunity to serve you better in the future.

8/10 Good

Nicole

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it kids had a blast ray the water park and the rooms were spacious and clean just wish the restaurant by the pool stayed open a little longer
Stayed 7 nights in Apr 2024
Response from Hayden on May 8, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2024
Response from Hayden on May 7, 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

8/10 Good

Orlando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large property. Good, spacious rooms. Pools and water park nice. A bit confusing when trying to find access around the buildings.
Stayed 3 nights in May 2024
Response from Hayden on May 7, 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

10/10 Excellent

Isaiah

Traveled with family
Liked: Amenities
Nice room
Stayed 3 nights in Apr 2024
Response from Hayden on May 7, 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

8/10 Good

Todd

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall my family loved our stay at the Grove
Stayed 2 nights in May 2024
Response from Hayden on May 6, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

10/10 Excellent

Noreen Ortiz

Traveled with family
Liked: Amenities
Good
Stayed 3 nights in May 2024

8/10 Good

Heloisa

Stayed 6 nights in Apr 2024
Response from Hayden on May 7, 2024
Thank you for your positive feedback! It means a lot to us. We're looking forward to having you back in the future.

10/10 Excellent

Antonn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, our room wasn’t ready so the lady at the front desk gave my sons and I each $50 for hotel resort credit and we were able to use that money to resort
Stayed 2 nights in Apr 2024
Response from Hayden on May 6, 2024
Thank you for your review! We're glad you had a pleasant experience. We appreciate your feedback and look forward to your next visit.

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean property
Stayed 2 nights in May 2024
Response from Hayden on May 10, 2024
Your review is greatly appreciated. Thank you for choosing us for your stay. We hope to have the opportunity to welcome you back again.

6/10 Okay

Prudence

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
So if you go in with low expectations you should be fine. The property (hallways) are dirty and looked like they hadn't been vacuumed in days. The units are very sterile and basic (white and gray) and the floors were dirty with stained bath linens. If you just want cheap, this will work. Not sure I'd come back.
Stayed 2 nights in May 2024
Response from Hayden on May 6, 2024
Thank you for your review. We apologize for not meeting your expectations and are looking into the issues you've raised. We hope to welcome you back for a more positive experience.

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Hayden on May 13, 2024
Thank you for choosing The Grove Resort & Water Park as your recent Orlando home away from home! We hope to be able to welcome you back again on a future visit very soon!

10/10 Excellent

Maria Do-Rosario, Mississauga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 10 nights in Apr 2024
Response from Hayden on May 6, 2024
Thank you for your review! We're glad you had a pleasant experience. We appreciate your feedback and look forward to your next visit.

10/10 Excellent

Racheal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place with fun things to do
Stayed 1 night in May 2024
Response from Hayden on May 6, 2024
Thank you for your review! We're glad you had a pleasant experience. We appreciate your feedback and look forward to your next visit.