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"Friendly staff. Clean room. Great location."

"Staff was great, loved the location, lots of parking nearby and room very clean "

"Clean, convenient and the people in the front desk is very nice . "

"Wow! What a stunning hotel. Extremely clean, quiet, and exceptional service! Located right in the heart of the wharf!"

"Great hotel! We had such a wonderful stay. Would highly recommend. Love that the room was bright and clean, had a record player, and that we could borrow a live plant for our stay. The complimentary wine was a surprise bonus!!! We will definitely stay again if in the area. "

"Great stay "

"The remodeled rooms are excellent. Tasteful furnishings, silent climate control, cordial, efficient staff, secure parking, very comfortable bed. Two very minor issues: Motels still do not give you a soft pillow option. I prefer down or down-like. I found a long, black hair on the floor in the bathroom - housekeeper or guest (definitely not mine!)"

"Very friendly staff, clean, great location, super exercise equipment, wonderful hotel."

"Everyone working in the hotel from cleaning staff to management was immediately attentive, courteous, and greeted the guest with a smile and acknowledgement. It was great having 24-hour desk and coffee or tea in the lobby. The dining area was lively and well-used by the guests for dining, computer use, and as a general family interaction place. It was great to have a number of breakfast options buffet style ready starting at 6:30am to prepare for a day of sightseeing. The managemant is so attentive to every need and request. I had a malfunctioning USB port on one side of the bed and within a short time, they had changed it completely. The location itself is within walking distance of the pier and Ghirardelli. Several bus/other transport lines are within a block or two. Just fantastic and i would book again on my next visit to SF."