Phoenix
Property class: 3
Choose dates to view prices
Located near Zermatt-Matterhorn Ski Paradise, Phoenix offers a peaceful stay with amenities like a warm lobby fireplace, breakfast buffet, bar, gym, and helicopter tours for mountain views. Free WiFi and helpful staff earn praise.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pet friendly
- Free WiFi
- Gym
- Business services
- Bar
Room options
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About the neighborhood
Located in Zermatt, Phoenix is in a rural area and on a river. Zermatt-Furi Gondola is a notable landmark, and some of the area's activities can be experienced at Zermatt-Matterhorn Ski Paradise and Sunnegga Ski Resort. Matterhorn Glacier Ride and Klein Matterhorn Cable Car are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Zermatt travel guide
Untere Wiestistrasse 11, Zermatt, VS, 3920
What's nearby
Zermatt-Matterhorn Ski Paradise1 min walk - 0.0 miles
Zermatt - Furi10 min walk - 0.5 miles
Sunnegga Ski Resort14 min walk - 0.8 miles- Zermatt–Sunnegga Funicular3 min walk - 0.2 miles
- Zermatt-Furi Gondola18 min walk - 1.0 mile
Getting around
- Zermatt (QZB-Zermatt Train Station)6 min walk
- Sion (SIR)75 min drive
Restaurants
- McDonald's8 min walk
- Bazaar7 min walk
- Parkhotel Beau Site9 min walk
- Golden India7 min walk
- Schweizerhof Kitchen8 min walk
About this property
Phoenix
Hotel near Zermatt-Matterhorn Ski Paradise
Located close to Zermatt-Furi Gondola and Sunnegga Ski Resort, Phoenix provides a free breakfast buffet, a fireplace in the lobby, and a bar. In addition to a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
- Train station pick-up service, express check-out, and 1 meeting room
- Laundry services, smoke-free premises, and an elevator
- A TV in the lobby, helicopter/airplane tours, and bicycle tour information
- Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Phoenix offer amenities such as free WiFi and safes, as well as sound-insulated walls and espresso makers.
Extra amenities include:
- Bathrooms with tubs or showers and free toiletries
- 40-inch flat-screen TVs with cable channels
- Heating, daily housekeeping, and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Train station pick-up and drop-off shuttle (surcharge) from 8:30 AM to 5:30 PM
- Train station shuttle on request
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:00 AM
- A bar/lounge
Things to do
- Bicycle storage
- Bicycle tours
- Gym
- Helicopter/airplane tours
- Ropes course
- Ski storage
- TV in common areas
Conveniences
- Limited-hour front desk
- Luggage storage
Guest services
- Housekeeping (daily)
- Multilingual staff
- Tour and ticket assistance
Business services
- Meeting room
Outdoors
- In the mountains
- On a river
Accessibility
- Elevator
More
- 1 building
- 4 floors
- Banquet hall
- Built in 2009
- Comprehensive recycling policy
- Double-glazed windows
- Fireplace in lobby
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
- Down comforter
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Private bathroom
- Towels provided
Entertainment
- 40-inch flat-screen TV with cable channels
Food and drink
- Espresso maker
More
- Connecting rooms available
- Desk
- Energy-saving switches in guestrooms
- Heating
- Phone
- Safe
- Soundproofed rooms
- Water-efficient showers
- Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 9:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 20 per pet, per day
Welcoming dogs and cats only
2 total pets
Food and water bowls are available
Children and extra beds
This property does not allow children
Rollaway/extra beds are available for CHF 100 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
- Pet fee: CHF 20 per pet, per day
- Rollaway bed fee: CHF 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Phoenix Hotel Zermatt
Phoenix Zermatt
Phoenix Hotel
Phoenix Zermatt
Phoenix Hotel Zermatt
Frequently asked questions
Is Phoenix pet-friendly?
Yes, Phoenix allows cats and dogs (limit 2 total). There's a fee of CHF 20 per pet, per day.
How much is parking?
This property doesn't offer parking.
What time is check-in at Phoenix?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.
What time is check-out at Phoenix?
Check-out is at 10:30 AM.
Where is Phoenix located?
Situated on a river, this hotel is within 1 mi (2 km) of Zermatt-Matterhorn Ski Paradise, Zermatt-Furi Gondola, and Sunnegga Ski Resort. Zermatt (QZB-Zermatt Train Station) is 6 minutes by foot and Zermatt Gornergratbahn Station is 7 minutes.
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Reviews
9.0