斯旺顿 2 星级酒店, $53 起

“Upon check-in I was presented with a room which was in unacceptable condition. The Non-smoking room smelled of smoke. The furnishing was in very poor condition, the bed linens were stained and worn, and the bathroom was dirty and in very poor repair. I requested they refund all charges. I told the front desk manager [David or Dan] of my concerns and was told to contact Expedia since that's how I made my reservation. The property did not refund my payment, although I rejected the accommodations……

“I was pleasantly surprised at the cleanliness of my hotel room. The bed was very comfortable. The lady at the front desk was amazing. She was happy and inviting. I had a wonderful experience here and I've booked again for the end of the month. ”

“They won’t help a guy with his broken phone, I clean their property a lot of the time because I walk. Rooms could use some vacuuming during the times they do room service.”

“Room was clean but heat/ac unit was noisy, water ran in the toilet continuously and the electronic door lock was problematic.”

“We got to the hotel a few minutes past check-in which was 3pm. I reserved two rooms and when we go to the rooms one of the rooms is not ready the other was being cleaned. I go back down they give me a new room. I go up and that new room is trashed and not cleaned. So we had to wait for the room to be cleaned which took about 45 minutes. Other than the very nice and accommodating receptionist the staff was rude. Then one of the bathroom LIGHTS was leaking water and the shower ceiling was caved……

“I was very happy to see how clean and well maintained the hotel was. Best decision I ever made was to stay there. It was 6 minutes away from my son. I will be staying there when we go back. The staff were great. Extremely friendly!!!!”