Find 3 Star Hotels in Worcester, MA from $96

"Now that I've stayed here, I'm shocked at the number of reviews which mention "cleanliness" as a positive. I didn't require much. Just needed a basic room with basic amenities. Unfortunately, the walls in my room had peeling paint, the entire carpet had a sticky feel to it, there was a "clean" towel with long hair on it, and there was a big chunk of something left on the floor near the bed... Maybe I got the dirtiest room in the building? The staff were friendly but slow to respond. I stayed 3 days. On day one, I had a hot shower. On days 2-3, my shower was cool to luke warm at best. O made multiple reports to staff with no resolution nor compensation. They are severely understaffed here. I just needed a basic place to stay. Nothing fancy. This place is not fancy, but it's also not clean and when you do have issues, as polite as the staff are, there are just too few of them to assist. You may end up with cold showers. I was so hopeful based on the previous reviews, but I will not be back."

"I didn’t have breakfast because of a scheduled surgery at Mass General across the street. Everything was fine but I didn’t believe that the parking spaces were correct inn width as there was very little space between vehicles even though they were parked correctly between the lines."

"Beautiful property! Top shelf employees, very helpful. There were some issues that the property had no control over but went above and beyond to fix the issue. Very impressive "

"Amazing breakfast and dinner"