This was our first stay with VRBO.
From the beginning, communication was great. Kevin reached out immediately and provided all the information we needed to stay at the house, what to bring to the house, and what was around including the owners’ personal favorites. Kevin continued to be available to answer questions whenever contacted.
The house was all that it said it was and more! We went to spend time together as a family, different members during the week. There was more than enough room to do everything we wanted to do. The only disappointment we had from our interpretation from the pictures was the size of the downstairs game room. While there was ample room for us, the pictures led us to think it would be bigger.
The day we were to arrive, Kevin reached out and sent a video to assist us in using the brand-new hot tub cover he just installed. That was so helpful.
He also informed us that he noticed a leak under the sink and placed a large bowl there.
He made note that he was looking to have the faucet replaced but did not have a plumber lined up.
The next night Kevin reached out again to make sure everything was going ok, and it was.
Later that night we took notice that the bowl under the sink needed to be emptied and we continued to watch it for the week. I am sure the next person to visit will not have to deal with that. It leaked a lot some of the time. In Kevin’s defense, we really did not want our visits interrupted by a plumber so we never bothered Kevin with the situation since he already knew.
We had lovely visits with nature as well.
It was a very special time and place and I believe we would consider going again.