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We had a wonderful stay at this hotel. The staff were excellent, friendly, welcoming, and very helpful throughout our visit. They went above and beyond to make sure we had a great experience, including providing some really good recommendations for local places to visit and eat.
There was one personal issue during our stay, but the staff handled it promptly and professionally, and it was resolved to my satisfaction. I really appreciated how responsive they were.
Overall, I had a great……
“This is the best place to stay on the island hands down! The property and rooms were immaculate and the staff was over the top helpful! They have the best pier and dock around too!”
“The level of customer service was personal and exceptional. My room was large and I appreciated the full size refrigerator and large balcony. This is a newer hotel, the owner Jake makes himself accessible, Jennifer was on site to make sure things ran smoothly, and this hotel is in walking distance of local food spots. Experience is everything, and I had an excellent & restful experience at this hotel. I absolutely hands down recommend Hibisco, and I 100% will stay here again when I make it back……
“Amazing stay! We were welcomed warmly, every question answered. Rooms clean, comfortable, fully supplied. 3-day stay at Caye Casa was the highlight of our trip to Belize.”
“Very nice small hotel in secret beach. Staff are very attentive to guests needs and requests. The property is well kept, very nice sunset views over the water and nice small private beach. A peaceful retreat away from the noisy secret beach places. This is the lagoon side, not the reef, so the water is shallow and you are in a mangrove forest so be prepared to deal with mosquitoes, nothing a good spray can’t fix. Basically the only place in ambergris caye where you can escape the horrendous……
“The room was super clean and comfortable, the AC was perfect and kept us super cool. The staff were amazing and super helpful. We had everything we needed. The location was centrally located to just about anything you needed in town. We were walking distance to everything. The negative part of being so centrally located was it got super loud at night especially on the weekends.”
“The Palms is an excellent location to stay when visiting San Pedro. It's well priced for being on the ocean, and close to town as well. Our Casita was lovely and very clean, with a great clean pool right outside our door. The staff is the best, very friendly and knowledgeable. They helped us book trips and gave us great tips on places to eat and visit.”