7.6/10 Good! (329 reviews)
The property was great and the stay was fine but checking it was a mess. We were supposed to be emailed information about our unit number and asking us for our stay information (eg. ID, deposit, etc) but we never did. We arrived and could not check in. Luckily the security desk was able to give us the number to call and, after about 30 minutes of waiting on hold and being hung up on multiple times, we finally received the email we should have gotten prior to the day of the reservation. After some back and forth emailing we were finally given the proper reservation information that we could use to obtain our keys.
Reviewed on Nov 1, 2025