“Room phone not working
Tv was not working
Bed sheet was not changed at all
Break fast far from hotel 1500 meter
No ATM available
breakfast low quality no coffee available
joice and drink warm and most of the time no ice available
the only thing that made me happy were receptionist nice snd hard worker”
“Good location
Clean
Just in Armenia doesn’t have hospitality!
Missed an item there and they didn’t help and no answer to many massages I sent!
They didn’t help to get taxi and said right way to get to another hotel!
I think we don’t want visit this country anymore.
They just think about money money more money”
“The hotel was good and clean but their policy for checking in was a bit strange. They insisted on taking all passports and keeping a copy. This was particularly difficult after a long trip with kids and a large group. We had to wait a long time for everyone to arrive and hand over their passports. The staff were slow and didn’t seem to consider our situation with sleeping children.”
“This hotel has a lovely lobby, spacious rooms, and a very kind, helpful staff. The first night I arrived late and had trouble finding the hotel; there is no signage on the building or door. During the day, the door is left open and the sign is visible on the wall. The rest of my stay was comfortable, and on the morning I left, the staff helped me get a car to the bus station because my phone wasn't connecting very will.”
“The staff was very very friendly and helps you with all Kind of Problems. A very clean place and the breakfast was easy but awesome.
At the day i had to leave early,they wait for me and made me extra a doggy bag. Very very kind.”
“Wir hatten reserviert für 3 Personen. Als wir ankamen, hat uns eine sehr gelangweilte und unfreundliche Dame empfangen. Haben uns nicht wohl gefühlt. Als wir ins Zimmer kamen bemerkten wir, dass das 3. Bett noch nicht gemacht war. Es war so vorzufinden wie vom letzten Gast hinterlassen. Nachdem wir es ihr mitteilten, überzog sie zwar das Bett neu, geputzt war das Zimmer aber nicht (Dusche, ect.). War unser erster Tag in Armenien, hat einen sehr schlechten ersten Eindruck gemacht.”
“Le personnel a été très aimable, sympathique et serviable.
En revanche, de nombreux équipements hors service rendent le séjour très inconfortable : il fait 27°C dans les chambres, la nuit, en mars-avril, car ils ont tendance à surchauffer l’hôtel et qu’il n’y a pas de climatisation de refroidissement.
En outre, le système d’ouverture des fenêtres dans plusieurs chambres est défectueux, ce qui fait qu’il est impossible d’ouvrir les fenêtres de manière à aérer et refroidir efficacement la……