"Where do I start.. myself my elderly mom along with other family traveled from buffalo ny to Atlanta to bury my dad. I paid for a 2night stay, arrived Friday overly exhausted..Saturday my husband and I leave our room to go to the funeral never spoke to anyone. Come back room clraned.. ok great but I didn't request a clean go to take my pancreas cancer meds..THEY'RE GONE..go to front desk manager Nick says no cleaning..he finds out from Mary that Claudia did clean n throw away my Pancreas Cancer meds. UNBELIEVABLE.. I PAY OUT OF POCKET ALOT MONTHLY JUST TO TRY AND STAY ALIVE.. NICK DOES NOTHING BUT OFFER 11.00 OFF MY WEEKEND STAY.. NOT TO MENTION THE HOTEL IS A HOMELESS SHELTER AS WELL THE ENTIRE PLACE SMELLS CARPETS FILTHY HORRIBLE. FYI IF I PASS AWAY FROM THIS NOT HAVIN MY MEDS FROM SATURDAY UNTIL I FINALLY GOT OFF A 13HOUR DRIVE HOME MONDAY..PLEASE PLEASE DON'T RESERVE THIS HOTEL .. THEY WILL STEAL YOUR BELONGINGS AND SAY SORRY IT WAS A MISTAKE...WORDS OUT OF NICK MOUTH...MISTAKES HAPPEN...IM APPLAUDED I JUST WANT COMPENSATION OF MY FULL REFUND FOR MY ROOM AND MEDS
SINCERELY MS.ALMOND BUFFALO NY 6/8/2026"