Find hotels near Bat Trang National Ceramic Museum, Van Giang from $24

"Staff friendliness"

"Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside."

"The reception staff were amazing and friendly, all of us were greeted with a welcome tea. • The hotel staff made us feel extremely welcomed every time we returned to the hotel. • The family room is spacious and suitable for 4 pax. • Bathroom facilities are great and suitable. • Hairdryer was functional for girls with long hair. • Air-con with heating function works well. • Beds are also extremely comfortable. • Location is convenient in the old quarters area. As we had to check out early in the morning, the hotel staff even prepared some drinks and banana for us to go. It was really convenient that we were also able to arrange transfer service to the airport at 4:30am in the morning. The driver was prompt and punctual. We really appreciate the hotel’s amazing service and find the booking value for money. We will definitely return to stay here if we were to visit Hanoi next time and recommend it to our friends "

"The friendliness of the staff made it such a special stay. Mia, Angela, Giang and Cindy rest of the staff whose names I didnt get, were all extremely helpful. Also the staff on the breakfast were very attentive. All the staff made sure we had everything we needed to make the stay so special. "

" I loved the staff. The best service I have gotten anywhere and I travel a lot. They hooked me up with my tour to Ninh Binh and other guests for Ha Long Bay and Sapa, gave me recommendations for food places and were always available to help with anything. They waited with me till my Grab to the airport arrived when I was leaving and even communicated with the driver for me in their local language. I thought that was above and beyond. And the breakfast is really good (worth waking up early on a vacay for) and the room itself has everything you could possibly need, and is reasonably sized. Not too small, but not big either. Bathroom is good quality and clean. Water was excellent (i like hot showers and never had issues). "

"I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet. Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care. The breakfast buffet was a nice surprise. Great assortment of food at the buffet as well as food and drinks available to order at no cost. The selection changed slightly each morning so I was excited to see what was available every day. The hotel also contacted me before arrival and offered a driver service from the airport to hotel for a reasonable fee. We also arranged the same service to the airport when departing and this was organised seamlessly. Upon leaving we were gifted cute tote bags! "

"Since the moment we booked our room, Ms. Camelia “Lần Phương” has been so helpful from our arrival to Hanoi with airport pick up to booking our tours and checking up with us during them. We absolutely love the hotel staff team, they had helped drive us to the post office for us to send stuff back home and even used their own motor bikes to drive us there. The staff treated us like family, they were so friendly and so attentive. My family and I have traveled through many hotels in Vietnam through the years but this is the first hotel that we absolutely fell in love with and we will definitely be back to this hotel when we come back to Hanoi. "

"Great location"

"Better than expected"