预订柏尼塔温泉酒店宾馆住宿限时优惠

“The staff was very professional”

“Everything was well maintained”

“I will never stay here again. I travel at least once a month and stay at many different properties, so I have a broad perspective on customer service and hospitality standards. I was charged additional fees that should not have been applied, and when I called to dispute them, the manager was rude, dismissive, and offered no apology or attempt to resolve the issue. As a local who spends money to enjoy a relaxing getaway, this experience was extremely disappointing. Unfortunately, I will not be……

“For years we come to this and we love it”

“The pool was closed my last full day there. NO prior notice !!! Just a locked gate!! They said the pool was treated and could not be used that day ! I said I wouldn’t go in at all. Just sit on a lounger in the sun ! Tha answer was NO !! I would have made other plans if I had known !! Not cool at all !!!!! Also. I’ve stayed at this hotel many times. It’s always somewhat dirty. Green walls. And always freezing even though their website says heated pool. And rarely pool towels……

“Na”

“The staff was great, especially Jeff, at the front desk. Very friendly and helpful answering our questions. Breakfast was very good and the outdoor patio was clean and neat.”

“Clean room with nice little outback patio area. Walking distance to some great shops and places to eat as well!”

“The staff was friendly and helpful. The rooms were clean and recently updated. The beach and pools week amazing. The included breakfast was excellent. We'll definitely be staying again if we're in the Fort Myers Beach area.”

“Clean!”

“Cle”

“The staff was very friendly and accommodating. Room very clean.”

“great breakfast”

“clean safe area close to downtown”