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“Good place to stay but property needs updated too old”

“The WiFi signal was terrible , They should maintain or upgrade there IT system and elevator . Otherwise the property was beautiful. Staffs were average .”

“Room furniture, TV”

“I have written a personal mail to the General Manager explaining the issues”

“Good”

“I turned on the no disturb sign and went outside for the day. When I came back to the room, I found room management came to my room. All my lights are turned on. I was surprised. No one should come inside the room when the don’t disturb sign is posted.”

“Staff very unprofessional and room amenities was not sufficient for the guests”

“The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through……

“Everything was very nice”

“Room was spotless and the staff were awesome Nice spa”

“Yes, all good ”

“Building works are ongoing. Claims to have multiple swimming pools, I have only seen 1 in the 4 days I have been here. Room is small, view is horrible and the balcony has no privacy as they are right next to each other. Cleanliness is good as the hotel is new. Bathroom is tiny, knee touches shower screen when sat down. Shower pressure is low. Bath towels are quite small. Room service food was not great. Buffet breakfast was mediocre at best, i understand that breakfast is included with……

“I didn’t like the room, the wall broken , duvet was dirty, I asked to change this so many times no one care , bathroom was not clean ”

“I would recommend any tourist travelling to Cox,s Bazar can choose Hotel Prime Park because of their topnotch services.”