Museo City of Waterloo: Tours y Actividades

Muy buen hotel, céntrico y con personal muy amable

Extraordinaria experiencia

My recent stay at this hotel was quite disappointing. The check-in process was extremely cumbersome; it required sending photos, making transfers outside the platform, and then sending another photo upon arrival at the building. These numerous and tedious requirements significantly detracted from the overall experience. Additionally, I was informed via email that my parking spot had been reserved. However, just a day before my arrival, this reservation was canceled with an excuse that maintenance work was being carried out. Upon contacting the building's management, it became clear that this information was inaccurate. The accommodation itself was far from satisfactory. The space was rather dark and did not meet cleanliness standards. I found wet towels hanging inside the closet, and the bedding had a musty odor. Overall, if I had to choose again, I would definitely not stay here. The experience did not justify the cost.