“My girls and I stayed here for a night while exploring the bay area. This hotel is remote, but very quiet and right on the water. Hotel room was clean and spacious and each room had a balcony overlooking the water on each side. It was fun to watch people crab and fish off the pier. Yes, breakfast was minimal, but staff very friendly and I felt safe. Would stay again if in the area.”
“Arrived for check in & grabbed the keys without checking the room. Upon return (much later that evening/early morning hours) I entered the room to find it wasn’t what I booked. Didn’t have sofa bed as advertised, so I head to the front desk. The lady ignored me ringing the bell, ignored me calling the front desk phone & remained in the room with the camera footage. Eventually she emerged & gave me nothing but a hard time. I informed her there was no where for my children to sleep & showed her my……