“The rating I am giving is based on not receiving the room for 2 nights that my reservation through Expedia was made for. Also, the staff at the front desk was matter of fact that she could not do anything about it.
However, the amenities were great when I was there and the lady that worked the continental breakfast went above and beyond in her duties of service to everyone (not just myself) and cleanliness. She is the reason I changed my rating from poor to okay.good.”