Distrito León MX Tours

The staff were nice. Our room was a superior suite and it was disappointing. They recently repainted and there were paint drips on the floor in the room and bathroom. The baseboards hadn't been protected and we covered in paint. The door to the balcony scraped the floor. The bedspread was too small for the bed, so you had to look at the cheap polyester blanket on the sides. There was one piece of art in the whole room. Then the light fixtures above the headboard were installed incorrectly. Whoever did it did not account for the space the headboard extended out from the wall. Honest mistake, but instead of moving the lamps and patching holes in the ceiling, they bent the lamps out at an angle that was just laughable if it weren't for all the other shortcuts. Management needs to step up its game.

The AC was not working the first night. They change us to another room the second night. The personnel in the lobby the night of the arrival Was not friendly.