8.6/10 Excellent! (1,058 reviews)
I was in a crunch for location. This hotel suited my needs. I was told upon check in they would only clean the room once every 3 days. Not ideal, but nothing I couldn't deal with. However, I checked in Tuesday and by Saturday, I had not had one cleaning service if even to refresh towels. I did ask to make sure they would come on the 3rd day but that didn't happen. It seems they are short on staff. I did request more towels and was able to go to the front desk to collect it. Also, the side door which has a key card lock on it, was broken so anyone could access the side entrance without having a key. It isn't necessarily an unsafe area but I don't like that there was a side door that is accessible and completley unmonitored.
Reviewed on May 19, 2026