Gray Chalets

"What a nice hotel. Great location, rooms were beyond clean and comfortable. Staff very friendly. There are less expensive hotels around but this was worth every penny. We'd definitely stay here again."

"Its okay for one night. The stairs were chipping away and the rails was zip tied and wobbly.. Room was okay very outdated. Not sure of amenities besides breakfast because wasnt told anything at check in other than the pool was closed tor renovations. Never very quiet you can hear alot. "

"I arrived and it took me saying excuse me a few times before I received anyone’s attention. Upon checking into my room, the walls and door had scratch marks all over them. The mattress was covered in stains and the floors didn’t look like they were clean. There was a spot behind the bed where something had been spilled. In the bathroom there was a he in the ceiling. I changed for the event I was staying in Kingsport for that evening and went to the front desk to tell them the room was unsatisfactory and that I wouldn’t be staying. I said the room was not clean and the receptionist took the card and said sorry. There were no efforts to change rooms or see how they could make the situation correct. For over $250 for a room, I expected much more and expected to be compensated for not staying. "

"The hotel room was clean though visibly old. Beds were comfy and mattresses seemed firm and new. Breakfast was minimal with danishes, cereal, or waffles and juice. Overall the value was good. "

"We stayed here, after the NASCAR Truck race, at Bristol. It is a dog-friendly hotel, which I appreciate. I saw a few canine friends during check-in. My wife found a pair of socks, under the bed, when we first walked in (a quick look around by the staff would help). The room and bathroom were spacious, to me, but feel the price point was too high. I stayed here because of previous reviews."

"Yes yes"

"Was no breakfast, fridge didn’t work, front door dead bolt didn’t lock, commode tank would fill every 30 min. Got there and found a post that their nightly stays were about half what ai paid."

"Newly remodeled room but the room stunk horrible. Bad enough I had to buy an air freshener to put in there to manage to even stay in it. "

"The hotel and staff were wonderful! "