Best Resorts in Guadalupe

"Everything at this hotel was excellent clean room, friendly staff excellent breakfast and easy parking will be staying here again"

"We had a very pleasant stay. The room was very quiet and staff was friendly and hard working. We would stay here again!"

"We have to wait for cling the room"

"Hot breakfast good selection at the bar"

"This was our first time staying, everything was we’ll cleaned, sores "

"First time staying here will go again."

"Property had been remodeled sometime ago. Looked nicer in the photos than it did in person. No amenities except for a pool which we didn’t use. Property upkeep was low. TV system was one of the worst I have seen. AC was loud and needs to be upgraded."

"1 ply toilet paper. No coffee or tea in the room. Really stripped down."

"We've spent the past three anniversaries here & this will be our last. We planned to relax in the jacuzzi our last night, but my husband instead walked in on a couple behaving inappropriately. He notified the front desk because their behavior was unacceptable, clearly unsanitary, & needed to be cleaned right away. We were later told the couple claimed they were "only swimming," which didn't reflect what was actually witnessed. The following morning at checkout, I followed up with two front desk agents. There was no acknowledgment, no apology, & no concern. Just my bill handed to me & I was sent on my way. I understand they may have been embarrassed since it wasn't their doing. Still, with my background in the hotel industry, I know how important guest experience & service recovery are. The complete lack of response especially for a returning guest, is unacceptable & is why we won't return."