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La Sinfonia Citadel hotel and Spa

4.0 star property
Upscale spa hotel, walk to Hoa Lo Prison Museum
VIP Access

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for La Sinfonia Citadel hotel and Spa

Rooftop bar
Front of property
Deluxe Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (VND 265000 per person)
Lobby
Reviews
9.8

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is $84
$95 total
includes taxes & fees
Jun 10 - Jun 11

Explore the area

Map
12-14 Dinh Ngang, Cua Nam, Hoan Kiem, Hanoi
  • Popular LocationSt. Joseph's Cathedral of Hanoi13 min walk
  • Popular LocationHoan Kiem Lake16 min walk
  • Popular LocationHanoi Opera House2 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)39 min drive
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Room options

View all photos for Deluxe Double/Twin Room (Internal window)

Deluxe Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes

Deluxe Double/Twin Room (Internal window)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Terrace Suite City View

Terrace Suite City View | Minibar, in-room safe, desk, blackout drapes

Terrace Suite City View

10/10 Exceptional

Highlights

Terrace
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite City View

Junior Suite City View | Minibar, in-room safe, desk, blackout drapes

Junior Suite City View

8.8/10 Excellent

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for La Sinfonnía Suite

La Sinfonnía Suite | Minibar, in-room safe, desk, blackout drapes

La Sinfonnía Suite

10/10 Exceptional

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double/Twin Room (Internal window)

Executive Double/Twin Room (Internal window) | Minibar, in-room safe, desk, blackout drapes

Executive Double/Twin Room (Internal window)

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Rooftop terrace
L’HÔTEL du LAC Hanoi
Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (656)
The price is $69
$81 total
includes taxes & fees
Jun 8 - Jun 9
L’HÔTEL du LAC Hanoi

About the neighborhood

Hanoi

La Sinfonia Citadel hotel and Spa is located in Hoan Kiem, a neighborhood in Hanoi, and is in the entertainment district. Hoa Lo Prison Museum and Vietnam Women's Museum are cultural highlights, and some of the area's notable landmarks include Ambassador's Pagoda (Chua Quan Su) and Temple of Literature. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are two other places to visit that come recommended.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Hoa Lo Prison Museum - 8 min walk
  • St. Joseph's Cathedral of Hanoi - 13 min walk
  • Hoan Kiem Lake - 16 min walk
  • Thang Long Water Puppet Theatre - 17 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi Railway Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • Reng Reng Café - 2 min walk
  • A99 Cafe - 1 min walk
  • Bánh Mì Trâm - Đình Ngang - 1 min walk
  • Bánh Khúc Cô Lan - Nguyễn Thái Học - 1 min walk
  • Cơm Viên - 1 min walk

About this property

La Sinfonia Citadel hotel and Spa

Upscale hotel near Hoa Lo Prison Museum
Located close to Ambassador's Pagoda (Chua Quan Su) and Temple of Literature, La Sinfonia Citadel hotel and Spa provides a rooftop terrace, dry cleaning/laundry services, and a bar. Indulge in a hot stone massage at La énMay Spa, the onsite spa. The on-site Fusion cuisine restaurant, Chestnet Restaurant, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Coffee/tea in the lobby, a porter/bellhop, and meeting rooms
  • Barbecue grills, an elevator, and tour/ticket assistance
Room features
All guestrooms at La Sinfonia Citadel hotel and Spa have comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bidets, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 265,000 for adults and VND 235,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chestnet Restaurant
  • Deli Sky Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 470000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 265000 for adults and VND 235000 for children
  • Airport shuttle fee: VND 637000 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 470000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

La Sinfonia Citadel Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel
La Sinfonia Citadel hotel and Spa Hanoi
La Sinfonia Citadel hotel and Spa Hotel Hanoi

Frequently asked questions

Is La Sinfonia Citadel hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at La Sinfonia Citadel hotel and Spa?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at La Sinfonia Citadel hotel and Spa on Jun 10, 2024 start from $83.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at La Sinfonia Citadel hotel and Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Sinfonia Citadel hotel and Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does La Sinfonia Citadel hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 637000 per vehicle applies.

Where is La Sinfonia Citadel hotel and Spa located?

Located in Hoan Kiem, this spa hotel is within a 10-minute walk of Hoa Lo Prison Museum and Ambassador's Pagoda (Chua Quan Su). Temple of Literature and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 7 minutes by foot and Hanoi Long Bien Station is 23 minutes.

Reviews

9.8

Exceptional

Rating 10 - Excellent. 193 out of 225 reviews" "
Rating 8 - Good. 30 out of 225 reviews" "
Rating 6 - Okay. 1 out of 225 reviews" "
Rating 4 - Poor. 0 out of 225 reviews" "
Rating 2 - Terrible. 1 out of 225 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Erik

Liked: Staff & service, room comfort
High expectations, low results
Very very very friendly and enjoyable staff that goes over and above to help with any request. The property was very comfortable. My ac broke, but was repaired the next day. The wifi signal to our room was very low and I could not use my laptop or phone wifi. It was fixed by the time we left. The bathroom was too small for one person, let alone two. I had to sit on the toilet sideway because there wasnt much room. The backsplash behind the sink, and the shower were dirty. The walls had chips out of the paint next to the bed that needed to be painted. And lastly, the room and bathroom lighting was placed in the wrong places and not bright enough to see you face in the mirrors.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are friendly and helpful. Knowing that there is a birthday, they put effort to decorate the room and surprise with a birthday cake !!
Stayed 1 night in Dec 2023

10/10 Excellent

Zen

Stayed 3 nights in Dec 2023

8/10 Good

Cam

Stayed 2 nights in Nov 2023

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUST STAY IN HANOI!!!!!
I am absolutely obsessed with this place!!!!! We searched for a while for a hotel and Hanoi and then finally came across this one and I’m so happy we did. This is by far our best stay in Vietnam. This is a new hotel so it felt like we had the entire place to ourselves. It’s extremely clean and quiet. I had the best shower of my life and we slept for literally 13 hours because the bed was so comfortable. I can’t begin to explain how perfect the staff was. Trang was there for our entire stay and she is the absolute sweetest person. She helped us so much with recommendations and made sure we were comfortable. I’m so sad our stay here ended. The only thing we can do now is tell everyone you MUST stay here. Without a question, this is your Hanoi hotel!!
Stayed 2 nights in Oct 2023

8/10 Good

Scott

Stayed 3 nights in Oct 2023

10/10 Excellent

YOUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
Great stay: comfortable beds, clean rooms and nice breakfast buffett. Excellent customer service at the front desk. We enjoyed our stay in La Sinfonia Citadel while in Hanoi and we'll gladly be back here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a very pleasant stay in La Sinfonia Citadel. The breakfast buffet is delicious, as we stayed for three nights, we didn’t expect they would change the food options each day. The staff are welcoming and the service was superb! And when we left they even have a small souvenir for us. The location would not be the most convenient, however you can get to the attractions easily. The area is relatively quiet comparing to the main spots which is a bonus for us, as we don’t really enjoy the crowds of the old quarters when you can get traffic jam easily.
Stayed 3 nights in Sep 2023

8/10 Good

Yew Loi Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place location is okay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Lauren

Traveled with partner
Liked: Property conditions & facilities
The hotel was beautiful and the staff lovely. They also have a really nice restaurant on the eighth floor.
Stayed 1 night in Jul 2023

10/10 Excellent

Shella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff I met here are the best. The team is very friendly and goes above and beyond to ensure guest have the best experience. Big shout out to Trang at reception.
Stayed 3 nights in Jun 2023

10/10 Excellent

EMMA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I had a very pleasant stay at the La Sinfonia Citadel. Ms Trang Nguyen was particularly friendly and helpful. I would highly recommend this hotel. The staff were excellent. The spa was fantastic. I don't have a single fault.
Stayed 7 nights in May 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful design, clean and warm service
Stayed 1 night in May 2023

10/10 Excellent

Guan Thong

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy design for room, but the corridor light a bit dim.
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Would I stay again? No
I don’t know what to feel about this hotel for the following the reasons: 1. Room was clean, bed comfy but the bathroom was really small 2. The hotel had a funky smell in the hallways and the reception had a pungent cigarette smell because there is always a smoker in front of the lobby doors 3. The breakfast was pretty good 4. The receptionists were quite pushy. We had no intentions on using the spa or the rooftop bar (because the prices were outrageous) but they kept on convincing us to try out the services. 5. One of the “managers” approached us while we were eating breakfast asking us how was our stay but his demeanor (he had both of his hands on his pocket) seemed a bit rude 6. The most ridiculous part was that we were charged for the two coffee capsules. Usually when you have a coffee machine and coffee capsules placed next to it you will assume that these are complimentary but it wasn’t. It was confusing because it was right next to the complimentary tea bags… 7. Location is not the best because you need to cross multiple streets to get to the bustling french quartier zone
Stayed 4 nights in Mar 2023

10/10 Excellent

RANDY

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk is very friendly, breakfast service is best and all service employees is fantastic and they when over my expectations. I gave them 5 star in service over all. We will be back again soon. And definitely to stay here again.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, lovely hotel, attentive service
Stayed 1 night in Feb 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Feb 2023

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very special stay. As it is a small charming boutique hotel, you feel very well taken care of. The staff are extremely helpful and friendly. Overall a great experience. I ate in the restaurant and received stellar service from Haivu, who went above and beyond the regular service to make sure that I was satisfied with the experience.
Stayed 1 night in Feb 2023

10/10 Excellent

Eskander

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything was great, especially the staff!
Stayed 2 nights in Feb 2023

10/10 Excellent

GARY A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommend
It is a very nice stay at this property. A good location as it is accessible to all your needs. The room has a nice setup and amenities are as expected for a 5 star property. Services are all superb with very attentive and warm service from all. Three months in Asia and I can say that this hotel has the best quality for such a minimal cost that I have come across. A wonderful experience indeed and I highly recommend friends to come.
Stayed 1 night in Feb 2020

10/10 Excellent

MRS H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel !
Excellent hotel. Small and friendly , very close to all the sights . The staff just can’t do enough for you . Excellent roof top bar and fabulous restaurant too ..what more could you need ?!
Stayed 3 nights in Mar 2020

10/10 Excellent

Felicity

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff make you feel like a movie star
This service at this hotel is EXCEPTIONAL! From the snack when you arrive, to walking with us to the pharmacy and helping us find medicine, to remembering our names, to providing recommendations, to packing us a breakfast since we left earlier than their breakfast started, the staff here made you feel like royalty. The hotel is beautiful too. The room is well outfitted and the rooftop bar was a fun spot for drinks. We enjoyed the happy hour. The location is great too. This is the only place we will stay in Hanoi in the future, and I will recommend this hotel to all of our friends.
Stayed 1 night in Dec 2019

10/10 Excellent

Tyler, Alberta, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These folks treated us like royalty. Caring for all our needs in such a lrofessional manner.
Stayed 4 nights in Feb 2020

10/10 Excellent

Des, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anna was very kind and thoughtful! The place is clean!
Stayed 2 nights in Feb 2020