“Certainement un des plus beaux hôtel de Marrakech , félicitations pour le décorateur, décoration parfaite, élégante, le moindre petit recoin et raffiné, il faut compter 25 minutes du centre en taxi et une trentaine pour l’aéroport. Je vous conseille le Bar la qualité de tous les plats. Excellent séjour.”
“The staff of this hotel are a huge asset to the hotel. The reception who checked me in was excellent from arrival until departure. The rooms are tired the walls are very grubby and in urgent need of paint. The breakfast offering is very limited but fresh.
The provision of juices and hot drinks plus your little room basket is excellent
The hotel is in an excellent location for everything in Marrakesh. The hotel has closed the spa although the hotel has and spa in its name.”
“I rarely leave reviews, but in this case I had to. Honestly, I wouldn’t book this hotel again. The exterior looks beautiful, but unfortunately, the rooms are a completely different story. We were given an upgrade, but the room smelled musty and felt quite dirty, more like a motel than a hotel.
The windows also had very poor sound insulation, so we could hear the noise from the restaurants below until past midnight, making it difficult to sleep.
The staff were absolutely lovely and welcoming,……
“Overall it was ok. Unfortunately the service lacked at times and several phonecalls had to be made in order to get any kind of service in the room.
1. EG I pre-ordered in advance some ice, glasses and mixers in advance to my room (I had an exec room). I requested that it be delivered at 6.30. At 7pm I was still chasing which wasnt great as I had invited some people over from my group for pre dinner drinks before dinner we left for dinner at 8. It eventually came at 7.15.
2. Second time I……