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"My room was very spacious and clean. The staff was very attentive and kind. I came for a concert at Kia Center and it was such a convenient location. Great amenities and food options."

"The service was excellent but it seems obvious they operate on a skeletal staff. There is nobody assigned to the little store inside. You have to go to the desk clerk ( who is also the manager.) The bartender is also the food server and busser in the restaurant. There is no concierge nor baggage porters. I realize it is low season, but for a higher end hotel, it really felt sparse. I saw almost no other customers. The room was dirty! I found party remnants in the room ( a party streamer/confetti) and there was tape all over the windows inside. The window itself is filthy. The bed was lumpy. Hardly slept and awoke with a backache. The restaurant food is pretty good actually. They were out of some menu items however. I think overall this was a vibrant, active hotel, maybe 20 years ago. But it seems VERY TIRED now."

"Hector at the help desk was very helpful and friendly. "

"The room was immaculate. The staff was very friendly and knowledgeable and the area immediately around the hotel is amazing for walk ability, and restaurants."

"Loved staying here. Enjoyed the decor. Especially. That."

"Nice"

"Such a great boutique hotel in the best location. Highly recommend. "

"The hotel was clean. The staff was very friendly and accesible. The room was clean and quiet. I recommend it!"

"Great stay!"